The client side of Happychat does not allow for line breaks within a single message using SHIFT+RETURN the way the operator interface does.
This also differs from other ares of WordPress.com (like the post/page editor) where SHIFT+RETURN is functional, which is a bit of a disconnect for some users who are used to this option on our platform.
Reported in 1988204-hc
The client side of Happychat does not allow for line breaks within a single message using
SHIFT+RETURNthe way the operator interface does.This also differs from other ares of WordPress.com (like the post/page editor) where
SHIFT+RETURNis functional, which is a bit of a disconnect for some users who are used to this option on our platform.Reported in 1988204-hc