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Privacy Policy — ShackDesk Backend

Last updated: 2026-04-06

This document describes what data the ShackDesk backend services collect, store, and retain. It is intended to be read alongside the privacy policy of each ShackDesk application.

Telemetry Endpoint (POST /report)

What is collected

When a ShackDesk application sends a telemetry report, the following fields are stored:

Field Example Purpose
report_id UUID Deduplication
app PortPane Identify the source application
version 0.5.2-alpha Track version distribution
event crash Event classification
os Windows 10.0.19045 OS version analytics
props {"exception":"...", ...} Event-specific detail
client_timestamp 2026-04-06T12:00:00Z When the event occurred
received_at 2026-04-06T12:00:05Z When the server received it

What is never collected

  • IP addresses — not stored, not hashed, not logged
  • User identity — no callsign, name, or account
  • File paths or directory names
  • Device serial numbers or MAC addresses
  • Any other personally identifiable information

Opt-in only

Telemetry is disabled by default in all ShackDesk applications. Users must explicitly enable it in Settings. It can be disabled at any time.

Data Storage and Retention

  • Data is stored in a Cloudflare D1 database (SQLite) hosted in Cloudflare's infrastructure
  • All records are retained for a maximum of 90 days
  • No data is sold, shared, or transferred to third parties

Contact

For privacy questions, open an issue at: https://github.com/Computer-Consultant/ShackDesk-Backend/issues