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Privacy Policy

Last updated: 2026-03-23

What PortPane Collects

Telemetry (opt-in, disabled by default)

If you choose to enable anonymous telemetry in Settings, PortPane may send:

  • Application version
  • Windows version string (e.g. "Windows 10.0.19045")
  • Event names (e.g. "startup", "refresh", "crash")
  • Anonymous session identifiers (no user identity)

PortPane never collects:

  • Your callsign or name
  • Your IP address (beyond what any HTTP request inherently exposes)
  • File paths or directory names
  • Device serial numbers or MAC addresses
  • Any personally identifiable information

Crash Reports

If crash reporting is enabled (part of telemetry opt-in), PortPane sends:

  • Exception type and message
  • Application version and OS version

Stack traces are intentionally excluded to avoid leaking file paths.

Data Storage

Collected telemetry is transmitted to https://telemetry.shackdesk.com/report and stored for up to 90 days for aggregate analytics. No individual records are retained longer than 90 days.

Update Checks

On startup, PortPane checks a channel-specific URL for available updates (e.g. https://shackdesk.com/portpane/update/stable.json). This is a standard HTTPS GET request. No user data is sent.

Log Files

PortPane writes log files to %LOCALAPPDATA%\ShackDesk\PortPane\Logs\. These files are stored locally only and are never transmitted anywhere. Logs older than 7 days are automatically deleted.

Contact

For privacy questions: shackdesk.com/privacy