|Route |GET |POST |PUT | |----- |--- |---- |--- | |/ |Redirect to login/tickets |- |- | |/login |Get the login page |- |- | |/tickets |Redirect to /tickets/all |- |- | |/tickets/:cat/:status |Get cat tickets/emails |- |- | |/new-ticket |Get new ticket page |- |- | |/new-ticket/:send |- |Add a new ticket|- | |/ticket/:uid |Get/view opened ticke |Reply to a ticket|- | |/tickets/:uid/update-state |- |- |Update the status of the ticket | |/tickets/:uid/update-subject|- |- |Update the subject of the ticket| |/search |Get the search page |- |- | |/search:params |Search in Tickets |- |- | |/reports |Redirect to /reports/overall|- |- | |/reports/:period |Get time based reports |- |- | |/logout |logout from the site |- |- |