From 53735932a27a801bb2e116d142aec3794855ac65 Mon Sep 17 00:00:00 2001 From: Michael Davis Date: Sun, 25 Jan 2026 18:50:27 -0800 Subject: [PATCH] Create org/sales-partnerships/index.md --- .../sales/v2/org/sales-partnerships/index.md | 109 ++++++++++++++++++ 1 file changed, 109 insertions(+) create mode 100644 src/handbook/sales/v2/org/sales-partnerships/index.md diff --git a/src/handbook/sales/v2/org/sales-partnerships/index.md b/src/handbook/sales/v2/org/sales-partnerships/index.md new file mode 100644 index 0000000000..ceea192145 --- /dev/null +++ b/src/handbook/sales/v2/org/sales-partnerships/index.md @@ -0,0 +1,109 @@ +# Sales Partnerships + +## Purpose + +The Sales Partnerships function at FlowFuse is responsible for building, enabling, and scaling partner-led and partner-assisted commercial motions. +Sales Partnerships exists to extend FlowFuse’s reach, accelerate adoption in specific markets or industries, and complement direct Sales efforts through trusted partners. + +Partnerships are treated as a deliberate go-to-market strategy, not an opportunistic channel. + +--- + +## Scope and Responsibilities + +Sales Partnerships owns: + +- Identification and recruitment of strategic partners +- Partner qualification and onboarding +- Definition of partner engagement models (referral, co-sell, delivery) +- Partner enablement, training, and certification +- Support for partner-led and co-sell opportunities +- Monitoring partner performance and effectiveness +- Ongoing partner relationship management + +Sales Partnerships is accountable for **partner readiness and performance**, not for direct opportunity ownership or commercial close. + +--- + +## Sales Partnerships–Owned Processes + +Sales Partnerships owns the following partner-related processes: + +- Partner identification and recruitment +- Partner onboarding and enablement +- Co-sell and referral motion definition +- Partner documentation and support +- Partner performance monitoring and optimization + +Detailed process documentation will be added as these motions are formalized. + +--- + +## Collaboration Model + +Sales Partnerships works in close coordination with other functions in the Commercial Organization: + +- **Sales Department** + Owns opportunity qualification, progression, and commercial close. + Sales Partnerships supports partner involvement within Sales-owned processes. + +- **Solution Engineering** + Supports technical enablement for partners and validates partner-led solutions when required. + +- **Customer Success** + Collaborates where partners are involved in post-sale delivery or ongoing customer support. + +- **Professional Services** + Coordinates delivery responsibilities when partners participate in implementation or enablement. + +Sales Partnerships does not own customer relationships independently of Sales. + +--- + +## Engagement Principles + +Sales Partnerships engagements follow these principles: + +- Partners must add clear customer and commercial value +- Partner roles and responsibilities must be explicit +- Sales ownership of the customer remains clear +- Enablement precedes scale +- Performance is monitored and reviewed regularly + +--- + +## Metrics and Accountability + +Sales Partnerships effectiveness is measured by: + +- Partner-sourced and partner-influenced pipeline +- Win rates and deal quality on partner-involved opportunities +- Partner readiness and certification progress +- Partner contribution to customer outcomes +- Consistency and predictability of partner engagement + +--- + +## Tools and Systems + +Sales Partnerships primarily uses: + +- CRM for partner tracking and deal visibility +- Enablement and training platforms +- Documentation repositories for partner materials +- Communication tools for partner coordination + +Detailed tool usage is documented separately. + +--- + +## How This Page Is Used + +This page defines **what Sales Partnerships owns**. +Detailed execution guidance is documented in: + +- Partner process documentation +- Enablement and certification materials +- Co-sell and referral playbooks + +This separation ensures that partnerships scale in a controlled and predictable way.