Skip to content

Error Page Issue When Importing Large Files #574

@johannaschlimme

Description

@johannaschlimme

Issue Overview:

Users encounter an error page when attempting to import large files (>10MB) into the VISIAN editor, regardless of their response to the memory usage permission prompt.

Steps to Reproduce:

Open a large file (>10MB) in the VISIAN editor.
Attempt to import another large file (also >10MB).
A prompt appears asking for permission to allow VISIAN to use additional memory space.
Choose either "Allow" or "Don't Allow."
Immediately after the choice, the interface redirects to an error page.

Expected Behavior:

Ideally, if memory constraints are a concern, the system should prompt the user to clear the current document to free up space, rather than abruptly directing to an error page. This would provide a clearer path for users handling large files and improve the overall user experience.

Additional Considerations:

If there's a valid use case for having multiple large files open simultaneously, it's crucial to investigate the root cause of this memory threshold issue.
Understanding the exact memory limits and how VISIAN handles large file operations will be essential in providing a robust solution.

Image

Image

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't working

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions