From 4eff746c44e52691a673afa991a735aad07a0cd1 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:01:54 +0300
Subject: [PATCH 01/13] Add plugin feedback hooks to FrmHooksController for NPS
 survey functionality

---
 classes/controllers/FrmHooksController.php | 8 ++++++++
 1 file changed, 8 insertions(+)

diff --git a/classes/controllers/FrmHooksController.php b/classes/controllers/FrmHooksController.php
index d5383d9eb9..088d85c6ff 100644
--- a/classes/controllers/FrmHooksController.php
+++ b/classes/controllers/FrmHooksController.php
@@ -222,6 +222,10 @@ public static function load_admin_hooks() {
 		FrmSMTPController::load_hooks();
 		FrmOnboardingWizardController::load_admin_hooks();
 		FrmAddonsController::load_admin_hooks();
+
+		// Plugin feedback (NPS survey).
+		FrmPluginFeedbackController::load_admin_hooks();
+
 		new FrmPluginSearch();
 	}
 
@@ -325,6 +329,10 @@ public static function load_ajax_hooks() {
 		// Welcome Tour.
 		add_action( 'wp_ajax_frm_mark_checklist_step_as_completed', 'FrmWelcomeTourController::ajax_mark_checklist_step_as_completed' );
 		add_action( 'wp_ajax_frm_dismiss_welcome_tour', 'FrmWelcomeTourController::ajax_dismiss_welcome_tour' );
+
+		// Plugin feedback.
+		add_action( 'wp_ajax_frm_submit_lite_plugin_feedback', 'FrmPluginFeedbackController::ajax_submit_plugin_feedback' );
+		add_action( 'wp_ajax_frm_dismiss_lite_plugin_feedback', 'FrmPluginFeedbackController::ajax_dismiss_plugin_feedback' );
 	}
 
 	/**

From 94c999c3106f5a6b2d5ebd654aa562b4797a9208 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:02:01 +0300
Subject: [PATCH 02/13] Add FrmPluginFeedbackController to handle NPS feedback
 collection for Lite users

---
 .../FrmPluginFeedbackController.php           | 387 ++++++++++++++++++
 1 file changed, 387 insertions(+)
 create mode 100644 classes/controllers/FrmPluginFeedbackController.php

diff --git a/classes/controllers/FrmPluginFeedbackController.php b/classes/controllers/FrmPluginFeedbackController.php
new file mode 100644
index 0000000000..83c6470b5e
--- /dev/null
+++ b/classes/controllers/FrmPluginFeedbackController.php
@@ -0,0 +1,387 @@
+<?php
+/**
+ * Plugin Feedback Controller (Lite).
+ *
+ * @package Formidable
+ */
+
+if ( ! defined( 'ABSPATH' ) ) {
+	die( 'You are not allowed to call this page directly.' );
+}
+
+/**
+ * Collects an NPS score and qualitative feedback from Lite users ~20 days after install,
+ * unless Formidable Pro is loaded (in which case Pro's own survey takes over).
+ *
+ * @since 6.26.1
+ */
+class FrmPluginFeedbackController {
+
+	/**
+	 * Shared with Pro so a Lite submission suppresses Pro's prompt after upgrade.
+	 *
+	 * @var string
+	 */
+	const PLUGIN_FEEDBACK_META_KEY = 'frm-plugin-feedback';
+
+	/**
+	 * Marks a submission as originating from Lite when read from shared user meta.
+	 *
+	 * @var string
+	 */
+	const SOURCE = 'lite';
+
+	/**
+	 * @var int
+	 */
+	private static $user_id;
+
+	/**
+	 * @var array
+	 */
+	private static $plugin_feedback;
+
+	/**
+	 * @var int
+	 */
+	private static $current_year;
+
+	/**
+	 * @return void
+	 */
+	public static function load_admin_hooks() {
+		self::$user_id = get_current_user_id();
+
+		if ( ! self::should_show_plugin_feedback() ) {
+			return;
+		}
+
+		add_filter( 'frm_should_show_floating_links', '__return_false' );
+		add_action( 'admin_enqueue_scripts', self::class . '::enqueue_assets' );
+		add_action( 'admin_footer', self::class . '::show_plugin_feedback', 1 );
+	}
+
+	/**
+	 * @return bool
+	 */
+	private static function should_show_plugin_feedback() {
+		if ( ! self::$user_id ) {
+			return false;
+		}
+
+		if ( ! current_user_can( 'frm_change_settings' ) ) {
+			return false;
+		}
+
+		if ( self::is_local_environment() ) {
+			return false;
+		}
+
+		if ( FrmAppHelper::pro_is_included() ) {
+			return false;
+		}
+
+		if ( is_network_admin() ) {
+			return false;
+		}
+
+		if ( ! FrmAppHelper::is_formidable_admin() ) {
+			return false;
+		}
+
+		if ( ! self::has_reached_install_age_threshold() ) {
+			return false;
+		}
+
+		$current = self::get_current_year_feedback();
+		if ( ! empty( $current['submitted'] ) ) {
+			return false;
+		}
+
+		return true;
+	}
+
+	/**
+	 * @return bool
+	 */
+	private static function is_local_environment() {
+		return in_array( wp_get_environment_type(), array( 'local', 'development' ), true );
+	}
+
+	/**
+	 * @return bool
+	 */
+	private static function has_reached_install_age_threshold() {
+		$install_time = (int) get_option( 'frm_first_activation' );
+		if ( ! $install_time ) {
+			return false;
+		}
+
+		$threshold_days = (int) apply_filters( 'frm_lite_plugin_feedback_threshold_days', 20 );
+		return ( time() - $install_time ) >= ( $threshold_days * DAY_IN_SECONDS );
+	}
+
+	/**
+	 * @return void
+	 */
+	public static function enqueue_assets() {
+		$version = FrmAppHelper::plugin_version();
+
+		wp_enqueue_script( 'formidable-lite-plugin-feedback', FrmAppHelper::plugin_url() . '/js/plugin-feedback.js', array( 'formidable_dom' ), $version, true );
+		wp_enqueue_style( 'formidable-lite-plugin-feedback', FrmAppHelper::plugin_url() . '/css/components/plugin-feedback.css', array(), $version );
+	}
+
+	/**
+	 * @return void
+	 */
+	public static function show_plugin_feedback() {
+		$current = self::get_current_year_feedback();
+		$step    = isset( $current['nps-score'] ) ? 'reasons' : 'nps';
+		$reasons = self::get_reasons();
+
+		include FrmAppHelper::plugin_path() . '/classes/views/shared/plugin-feedback.php';
+	}
+
+	/**
+	 * @return void
+	 */
+	public static function ajax_submit_plugin_feedback() {
+		check_ajax_referer( 'frm_ajax', 'nonce' );
+		FrmAppHelper::permission_check( 'frm_change_settings' );
+
+		if ( FrmAppHelper::pro_is_included() ) {
+			wp_send_json_error( array( 'type' => 'pro-active' ) );
+		}
+
+		self::$user_id = get_current_user_id();
+
+		self::maybe_save_nps_and_send_response();
+		self::submit_feedback_to_remote();
+	}
+
+	/**
+	 * @return void
+	 */
+	public static function ajax_dismiss_plugin_feedback() {
+		check_ajax_referer( 'frm_ajax', 'nonce' );
+		FrmAppHelper::permission_check( 'frm_change_settings' );
+
+		if ( FrmAppHelper::pro_is_included() ) {
+			wp_send_json_error( array( 'type' => 'pro-active' ) );
+		}
+
+		self::$user_id = get_current_user_id();
+
+		self::submit_feedback_to_remote();
+	}
+
+	/**
+	 * @return void
+	 */
+	private static function maybe_save_nps_and_send_response() {
+		if ( ! isset( $_POST['nps-score'] ) ) { // phpcs:ignore WordPress.Security.NonceVerification.Missing
+			return;
+		}
+
+		$nps_score = (int) FrmAppHelper::get_post_param( 'nps-score', 10, 'absint' );
+
+		if ( $nps_score < 0 || $nps_score > 10 ) {
+			wp_send_json_error( array( 'type' => 'invalid-nps' ) );
+		}
+
+		self::set_current_year_feedback( 'nps-score', $nps_score );
+		wp_send_json_success( array( 'message' => __( 'Feedback score saved successfully.', 'formidable' ) ) );
+	}
+
+	/**
+	 * @return void
+	 */
+	private static function submit_feedback_to_remote() {
+		$current = self::get_current_year_feedback();
+
+		if ( ! isset( $current['nps-score'] ) ) {
+			self::set_current_year_feedback( 'submitted', true );
+			wp_send_json_success( array( 'message' => __( 'Feedback dismissed successfully.', 'formidable' ) ) );
+		}
+
+		$remote_response = wp_remote_post(
+			'https://formidableforms.com/wp-admin/admin-ajax.php?action=frm_forms_preview&form=plugin-feedback-lite',
+			array(
+				'timeout' => 30,
+				'body'    => http_build_query( self::build_remote_body() ),
+			)
+		);
+
+		if ( is_wp_error( $remote_response ) ) {
+			wp_send_json_error(
+				array(
+					'type'    => 'server-error',
+					'message' => __( 'Failed to submit feedback to remote service.', 'formidable' ),
+				)
+			);
+		}
+
+		$response_code = wp_remote_retrieve_response_code( $remote_response );
+
+		if ( WP_Http::OK !== $response_code ) {
+			wp_send_json_error(
+				array(
+					'type'    => 'server-error',
+					'message' => __( 'Remote service returned an error.', 'formidable' ),
+				)
+			);
+		}
+
+		self::set_current_year_feedback( 'submitted', true );
+		wp_send_json_success( array( 'message' => __( 'Feedback submitted successfully.', 'formidable' ) ) );
+	}
+
+	/**
+	 * Builds the payload sent to formidableforms.com. form_id and item_meta keys
+	 * are placeholders until Marketing finalizes the destination form; swapping them
+	 * should be a small edit here.
+	 *
+	 * @return array
+	 */
+	private static function build_remote_body() {
+		$feedback = self::get_current_year_feedback();
+		$nps      = isset( $feedback['nps-score'] ) ? $feedback['nps-score'] : '';
+
+		return array(
+			'l'              => base64_encode( (string) get_option( 'frm-usage-uuid' ) ),
+			'form_key'       => 'plugin-feedback-lite',
+			'frm_action'     => 'create',
+			'form_id'        => 0,
+			'item_key'       => '',
+			'item_meta[0]'   => '',
+			'item_meta[NPS]' => $nps,
+			'item_meta[RSN]' => self::format_reasons_list( self::get_posted_reasons() ),
+			'item_meta[DTL]' => FrmAppHelper::get_post_param( 'details', '' ),
+			'item_meta[URL]' => site_url(),
+			'item_meta[SRC]' => self::SOURCE,
+			'item_meta[VER]' => FrmAppHelper::plugin_version(),
+		);
+	}
+
+	/**
+	 * @return array
+	 */
+	private static function get_posted_reasons() {
+		$reasons = json_decode( FrmAppHelper::get_post_param( 'reasons', '[]' ), true );
+		$reasons = rest_sanitize_value_from_schema(
+			$reasons,
+			array(
+				'type'  => 'array',
+				'items' => array(
+					'enum' => array_keys( self::get_reasons() ),
+					'type' => 'string',
+				),
+			)
+		);
+
+		if ( ! $reasons && ! FrmAppHelper::get_post_param( 'dismissed', false, 'rest_sanitize_boolean' ) ) {
+			wp_send_json_error( array( 'type' => 'invalid-reasons' ) );
+		}
+
+		return $reasons;
+	}
+
+	/**
+	 * @param array $reason_keys
+	 * @return string
+	 */
+	private static function format_reasons_list( $reason_keys ) {
+		if ( ! $reason_keys ) {
+			return '';
+		}
+
+		$reasons           = self::get_reasons();
+		$formatted_reasons = array_map(
+			static function ( $key ) use ( $reasons ) {
+				return '- ' . $reasons[ $key ];
+			},
+			$reason_keys
+		);
+
+		return implode( "\n", $formatted_reasons );
+	}
+
+	/**
+	 * @return array
+	 */
+	private static function get_plugin_feedback() {
+		if ( self::$plugin_feedback ) {
+			return self::$plugin_feedback;
+		}
+
+		self::$plugin_feedback = get_user_meta( self::$user_id, self::PLUGIN_FEEDBACK_META_KEY, true );
+
+		if ( ! is_array( self::$plugin_feedback ) ) {
+			self::$plugin_feedback = array(
+				self::get_current_year() => array(
+					'submitted' => false,
+					'source'    => self::SOURCE,
+				),
+			);
+		} elseif ( ! isset( self::$plugin_feedback[ self::get_current_year() ] ) ) {
+			self::$plugin_feedback[ self::get_current_year() ] = array(
+				'submitted' => false,
+				'source'    => self::SOURCE,
+			);
+		}
+
+		return self::$plugin_feedback;
+	}
+
+	/**
+	 * @return array
+	 */
+	private static function get_current_year_feedback() {
+		return self::get_plugin_feedback()[ self::get_current_year() ];
+	}
+
+	/**
+	 * @param string $key
+	 * @param mixed  $value
+	 *
+	 * @return void
+	 */
+	private static function set_current_year_feedback( $key, $value ) {
+		self::get_plugin_feedback();
+		self::$plugin_feedback[ self::get_current_year() ][ $key ]      = $value;
+		self::$plugin_feedback[ self::get_current_year() ]['source']    = self::SOURCE;
+		update_user_meta( self::$user_id, self::PLUGIN_FEEDBACK_META_KEY, self::$plugin_feedback );
+	}
+
+	/**
+	 * @return int
+	 */
+	private static function get_current_year() {
+		if ( self::$current_year ) {
+			return self::$current_year;
+		}
+
+		self::$current_year = (int) wp_date( 'Y' );
+		return self::$current_year;
+	}
+
+	/**
+	 * English-only — sent to a remote service, so intentionally not translatable.
+	 *
+	 * @return array
+	 */
+	private static function get_reasons() {
+		return array(
+			'pricing'          => 'Pricing and plans',
+			'form-builder'     => 'Form builder flexibility',
+			'customization'    => 'Customization options',
+			'integrations'     => 'Integrations',
+			'advanced-fields'  => 'Advanced fields',
+			'customer-support' => 'Customer support',
+			'templates'        => 'Template selection',
+			'performance'      => 'Performance/Speed',
+			'calculations'     => 'Calculations & formulas',
+			'documentation'    => 'Documentation / tutorials',
+		);
+	}
+}

From a338f7fcd36db62ffb9435620c46a05dfb143fe6 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:02:10 +0300
Subject: [PATCH 03/13] Add echo_nps method to FrmHtmlHelper for rendering NPS
 radio scale with stylesheet enqueueing

---
 classes/helpers/FrmHtmlHelper.php | 26 ++++++++++++++++++++++++++
 1 file changed, 26 insertions(+)

diff --git a/classes/helpers/FrmHtmlHelper.php b/classes/helpers/FrmHtmlHelper.php
index f47d42fcff..f7b2cde684 100644
--- a/classes/helpers/FrmHtmlHelper.php
+++ b/classes/helpers/FrmHtmlHelper.php
@@ -131,4 +131,30 @@ public static function echo_unit_input( $args = array() ) {
 		<?php
 		// phpcs:enable Generic.WhiteSpace.ScopeIndent
 	}
+
+	/**
+	 * Renders an NPS 0-10 radio scale. Enqueues the component stylesheet so callers
+	 * don't need to coordinate a separate asset handle.
+	 *
+	 * @since 6.26.1
+	 *
+	 * @param array $args
+	 *
+	 * @return void
+	 */
+	public static function echo_nps( $args = array() ) {
+		wp_enqueue_style( 'formidable-lite-nps', FrmAppHelper::plugin_url() . '/css/components/nps.css', array(), FrmAppHelper::plugin_version() );
+
+		$defaults = array(
+			'id'                 => '',
+			'class'              => '',
+			'name'               => 'nps_score',
+			'value'              => '0',
+			'negative_statement' => __( 'Not satisfied', 'formidable' ),
+			'positive_statement' => __( 'Very satisfied', 'formidable' ),
+		);
+		$args     = wp_parse_args( $args, $defaults );
+
+		include FrmAppHelper::plugin_path() . '/classes/views/shared/nps.php';
+	}
 }

From bfb4d652d827ad1451cfa107288a983997f1a6d6 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:02:18 +0300
Subject: [PATCH 04/13] Add NPS Score template for rendering Net Promoter Score
 radio buttons

---
 classes/views/shared/nps.php | 65 ++++++++++++++++++++++++++++++++++++
 1 file changed, 65 insertions(+)
 create mode 100644 classes/views/shared/nps.php

diff --git a/classes/views/shared/nps.php b/classes/views/shared/nps.php
new file mode 100644
index 0000000000..f495ea35d5
--- /dev/null
+++ b/classes/views/shared/nps.php
@@ -0,0 +1,65 @@
+<?php
+/**
+ * NPS Score template.
+ *
+ * @package Formidable
+ */
+
+if ( ! defined( 'ABSPATH' ) ) {
+	die( 'You are not allowed to call this page directly.' );
+}
+
+$nps_attrs = array(
+	'class' => 'frm-nps frm-flex-col frm-gap-xs',
+);
+
+if ( ! empty( $args['id'] ) ) {
+	$nps_attrs['id'] = $args['id'];
+}
+
+if ( ! empty( $args['class'] ) ) {
+	$nps_attrs['class'] .= ' ' . $args['class'];
+}
+
+$input_attrs = array(
+	'type'  => 'radio',
+	'name'  => $args['name'],
+	'class' => 'frm_hidden',
+);
+?>
+<div <?php FrmAppHelper::array_to_html_params( $nps_attrs, true ); ?>>
+	<div class="frm-nps__buttons frm-flex frm-justify-center" role="radiogroup">
+		<?php
+		for ( $i = 0; $i <= 10; $i++ ) {
+			$input_attrs['id']    = $args['id'] . '-' . $i;
+			$input_attrs['value'] = $i;
+			?>
+			<input <?php FrmAppHelper::array_to_html_params( $input_attrs, true ); ?> <?php checked( $i, $args['value'] ); ?>/>
+			<label for="<?php echo esc_attr( $input_attrs['id'] ); ?>" class="frm-nps__button frm-flex-center">
+				<?php echo intval( $i ); ?>
+			</label>
+		<?php } ?>
+	</div>
+
+	<div class="frm-nps__statements frm-flex frm-justify-between frm-leading-none">
+		<div class="frm-nps__negative">
+			<?php
+			printf(
+				/* translators: %s is the negative statement. */
+				esc_html__( '0 - %s', 'formidable' ),
+				'<span>' . esc_html( $args['negative_statement'] ) . '</span>'
+			);
+			?>
+		</div>
+
+		<div class="frm-nps__positive frm-text-right">
+			<?php
+			printf(
+				/* translators: %s is the positive statement. */
+				esc_html__( '10 - %s', 'formidable' ),
+				'<span>' . esc_html( $args['positive_statement'] ) . '</span>'
+			);
+			?>
+		</div>
+	</div>
+</div>

From 245450951db6eea29b1eed9bf872223ed977bcae Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:02:26 +0300
Subject: [PATCH 05/13] Add plugin feedback template for user experience
 feedback collection

---
 classes/views/shared/plugin-feedback.php | 74 ++++++++++++++++++++++++
 1 file changed, 74 insertions(+)
 create mode 100644 classes/views/shared/plugin-feedback.php

diff --git a/classes/views/shared/plugin-feedback.php b/classes/views/shared/plugin-feedback.php
new file mode 100644
index 0000000000..c59a871268
--- /dev/null
+++ b/classes/views/shared/plugin-feedback.php
@@ -0,0 +1,74 @@
+<?php
+/**
+ * Plugin Feedback template (Lite).
+ *
+ * @package Formidable
+ */
+
+if ( ! defined( 'ABSPATH' ) ) {
+	die( 'You are not allowed to call this page directly.' );
+}
+?>
+<div id="frm-plugin-feedback" class="frm_wrap frm-dismissible" data-step="<?php echo esc_attr( $step ); ?>">
+	<a class="dismiss frm-flex" aria-label="<?php esc_attr_e( 'Dismiss feedback notice', 'formidable' ); ?>" role="button">
+		<?php FrmAppHelper::icon_by_class( 'frmfont frm_close_icon' ); ?>
+	</a>
+
+	<form id="frm-plugin-feedback-form" class="frm-flex-col frm-gap-md frm-items-start" method="post" action="">
+		<div id="frm-plugin-feedback-nps-step" class="frm-plugin-feedback-step frm-flex-col frm-gap-xs <?php echo esc_attr( $step === 'nps' ? '' : 'frm_hidden' ); ?>">
+			<h2 class="frm-text-md frm-font-semibold frm-m-0"><?php esc_html_e( 'Feedback', 'formidable' ); ?></h2>
+			<p class="frm-text-sm frm-m-0"><?php esc_html_e( 'How satisfied are you with our product experience overall?', 'formidable' ); ?></p>
+			<?php
+			FrmHtmlHelper::echo_nps(
+				array(
+					'id'    => 'frm-plugin-feedback-nps',
+					'class' => 'frm-mt-xs',
+					'name'  => 'plugin-feedback-nps-score',
+					'value' => '10',
+				)
+			);
+			?>
+		</div>
+
+		<div id="frm-plugin-feedback-reasons-step" class="frm-plugin-feedback-step frm-w-full frm-flex-col frm-gap-sm <?php echo esc_attr( $step === 'reasons' ? '' : 'frm_hidden' ); ?>">
+			<h3 class="frm-text-md frm-font-semibold frm-m-0"><?php esc_html_e( 'Please select all the reasons for your score:', 'formidable' ); ?></h3>
+			<div class="frm_grid_container">
+				<?php foreach ( $reasons as $value => $label ) { ?>
+					<label class="frm-option-box frm6 frm-mb-0" for="frm-plugin-feedback-reason-<?php echo esc_attr( $value ); ?>">
+						<input type="checkbox" id="frm-plugin-feedback-reason-<?php echo esc_attr( $value ); ?>" name="plugin-feedback-reasons" value="<?php echo esc_attr( $value ); ?>">
+						<span><?php echo esc_html( $label ); ?></span>
+					</label>
+				<?php } ?>
+			</div>
+			<div class="frm_form_field frm-flex-col frm-gap-xs frm-mt-xs">
+				<label for="frm-plugin-feedback-details" class="frm-text-md frm-font-semibold frm-m-0">
+					<?php esc_html_e( 'Please share any details about your experience:', 'formidable' ); ?>
+				</label>
+				<textarea id="frm-plugin-feedback-details" name="plugin-feedback-details" rows="2"></textarea>
+			</div>
+		</div>
+
+		<?php
+		FrmAppHelper::print_setting_error(
+			array(
+				'id'     => 'frm-plugin-feedback-error',
+				'errors' => array(
+					'invalid-nps'     => __( 'NPS score is invalid.', 'formidable' ),
+					'invalid-reasons' => __( 'Please select at least one reason.', 'formidable' ),
+					'server-error'    => __( 'Failed to submit feedback, try again later.', 'formidable' ),
+				),
+				'class'  => 'frm-items-center',
+			)
+		);
+		?>
+
+		<button type="submit" class="button button-primary frm-button-primary">
+			<?php esc_html_e( 'Submit feedback', 'formidable' ); ?>
+		</button>
+	</form>
+
+	<div id="frm-plugin-feedback-thank-you-step" class="frm-plugin-feedback-step frm-flex-col frm-gap-sm frmcenter frm-mb-sm frm_hidden">
+		<h3 class="frm-text-md frm-font-semibold frm-m-0"><?php esc_html_e( 'Thank you for your feedback!', 'formidable' ); ?></h3>
+		<p class="frm-text-sm frm-text-grey-500 frm-m-0"><?php esc_html_e( 'Your feedback helps us improve Formidable Forms. We appreciate you taking the time to share your experience with us.', 'formidable' ); ?></p>
+	</div>
+</div>

From 4eb31b35089fb43bee6dc6da697494b561d8c1ed Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:02:33 +0300
Subject: [PATCH 06/13] Add CSS styles for NPS buttons and plugin feedback
 component

---
 css/components/nps.css             | 33 ++++++++++++++
 css/components/plugin-feedback.css | 71 ++++++++++++++++++++++++++++++
 2 files changed, 104 insertions(+)
 create mode 100644 css/components/nps.css
 create mode 100644 css/components/plugin-feedback.css

diff --git a/css/components/nps.css b/css/components/nps.css
new file mode 100644
index 0000000000..32cb4a3d6a
--- /dev/null
+++ b/css/components/nps.css
@@ -0,0 +1,33 @@
+.frm-nps__buttons {
+	flex-wrap: wrap;
+	gap: 6px;
+}
+
+.frm-nps__button {
+	flex: 0 0 auto;
+	width: 44px;
+	height: 44px;
+	font-size: var(--text-sm);
+	color: var(--grey-900);
+	border: 1px solid var(--grey-300);
+	border-radius: var(--small-radius);
+	cursor: pointer;
+	transition: background-color 150ms ease-out,
+		border-color 150ms ease-out,
+		color 150ms ease-out;
+}
+
+.frm-nps__button:hover,
+.frm-nps__button:focus,
+.frm-nps__buttons input[type="radio"]:focus + .frm-nps__button,
+.frm-nps__buttons input[type="radio"]:checked + .frm-nps__button,
+.frm-nps__button.frm-nps__button--active {
+	background-color: var(--primary-500);
+	border-color: var(--primary-500);
+	color: #fff;
+}
+
+.frm-nps__statements {
+	font-size: var(--text-xs);
+	color: var(--grey-500);
+}
diff --git a/css/components/plugin-feedback.css b/css/components/plugin-feedback.css
new file mode 100644
index 0000000000..00e9879550
--- /dev/null
+++ b/css/components/plugin-feedback.css
@@ -0,0 +1,71 @@
+#frm-plugin-feedback,
+#frm-plugin-feedback * {
+	box-sizing: border-box;
+}
+
+#frm-plugin-feedback {
+	position: fixed;
+	bottom: var(--gap-md);
+	right: var(--gap-md);
+	width: 100%;
+	max-width: 548px;
+	background-color: #fff;
+	border: 1px solid var(--grey-100);
+	border-radius: var(--medium-radius);
+	padding: var(--gap-xl) var(--gap-md) var(--gap-md);
+	box-shadow: var(--box-shadow-xl);
+	z-index: 9999;
+}
+
+#frm-plugin-feedback[data-step="nps"] {
+	max-width: 594px;
+}
+
+#frm-plugin-feedback:not([data-step="thank-you"]) p {
+	color: var(--grey-900) !important;
+	line-height: 1 !important;
+}
+
+#frm-plugin-feedback .dismiss {
+	top: var(--gap-sm);
+	right: var(--gap-sm);
+}
+
+#frm-plugin-feedback .frm-validation-error {
+	margin: 0;
+}
+
+#frm-plugin-feedback .frm-validation-error[frm-error="invalid-nps"] span[frm-error="invalid-nps"],
+#frm-plugin-feedback .frm-validation-error[frm-error="invalid-reasons"] span[frm-error="invalid-reasons"],
+#frm-plugin-feedback .frm-validation-error[frm-error="server-error"] span[frm-error="server-error"] {
+	display: inline-block;
+}
+
+/* Steps */
+#frm-plugin-feedback-reasons-step .frm_grid_container {
+	gap: var(--gap-xs);
+}
+
+#frm-plugin-feedback-reasons-step .frm-option-box {
+	justify-content: flex-start;
+	gap: var(--gap-xs);
+	color: var(--grey-900);
+	padding: var(--gap-sm) 12px;
+	background-color: var(--grey-100);
+	border-color: var(--grey-100);
+}
+
+#frm-plugin-feedback-reasons-step .frm-option-box:hover {
+	background-color: var(--grey-200);
+	border-color: var(--grey-200);
+}
+
+#frm-plugin-feedback-reasons-step .frm-option-box.frm-checked {
+	background-color: var(--primary-50);
+	border-color: var(--primary-500);
+}
+
+#frm-plugin-feedback-details {
+	resize: none;
+	height: 90px;
+}

From dbcd4c4ec754eb604c828438f503f83582825145 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:03:01 +0300
Subject: [PATCH 07/13] Add JavaScript functionality for submitting and
 managing plugin feedback

---
 .../plugin-feedback/submitFeedbackEvents.js   | 122 ++++++++++++++++++
 1 file changed, 122 insertions(+)
 create mode 100644 js/src/plugin-feedback/submitFeedbackEvents.js

diff --git a/js/src/plugin-feedback/submitFeedbackEvents.js b/js/src/plugin-feedback/submitFeedbackEvents.js
new file mode 100644
index 0000000000..c4096de2b8
--- /dev/null
+++ b/js/src/plugin-feedback/submitFeedbackEvents.js
@@ -0,0 +1,122 @@
+/**
+ * Internal dependencies
+ */
+import { hideError, showError } from './utils';
+
+const { doJsonPost } = frmDom.ajax;
+
+const HIDDEN_CLASS = 'frm_hidden';
+const CLASS_PREFIX = 'frm-plugin-feedback';
+const LOADING_CLASS = 'frm_loading_button';
+
+const pluginFeedback = document.getElementById( CLASS_PREFIX );
+const form = document.getElementById( `${ CLASS_PREFIX }-form` );
+const submitButton = form?.querySelector( 'button[type="submit"]' );
+const npsStep = document.getElementById( `${ CLASS_PREFIX }-nps-step` );
+const reasonsStep = document.getElementById( `${ CLASS_PREFIX }-reasons-step` );
+const thankYouStep = document.getElementById( `${ CLASS_PREFIX }-thank-you-step` );
+
+/**
+ * Adds event listeners for submitting plugin feedback.
+ *
+ * @private
+ * @return {void}
+ */
+function addSubmitFeedbackEventListeners() {
+	if ( ! pluginFeedback || ! form ) {
+		return;
+	}
+
+	form.addEventListener( 'submit', onSubmitFeedback );
+	pluginFeedback.querySelector( '.dismiss' )?.addEventListener( 'click', onDismissFeedback );
+}
+
+/**
+ * Handles form submission for plugin feedback.
+ *
+ * @private
+ * @param {Event} event The form submit event.
+ * @return {void}
+ */
+async function onSubmitFeedback( event ) {
+	event.preventDefault();
+
+	submitButton.classList.add( LOADING_CLASS );
+
+	const step = pluginFeedback.dataset.step;
+	const formData = new FormData();
+
+	if ( 'nps' === step ) {
+		const npsScore = form.querySelector( 'input[name="plugin-feedback-nps-score"]:checked' );
+		formData.append( 'nps-score', npsScore?.value );
+	} else {
+		const reasons = form.querySelectorAll( 'input[name="plugin-feedback-reasons"]:checked' );
+		formData.append( 'reasons', JSON.stringify( Array.from( reasons ).map( ( reason ) => reason.value ) ) );
+		formData.append( 'details', form.querySelector( 'textarea[name="plugin-feedback-details"]' )?.value );
+	}
+
+	try {
+		await doJsonPost( 'submit_lite_plugin_feedback', formData );
+	} catch ( error ) {
+		showError( error.type );
+		if ( error.message ) {
+			console.error( 'Feedback submission error:', error.message );
+		}
+		return;
+	} finally {
+		submitButton.classList.remove( LOADING_CLASS );
+	}
+
+	hideError();
+	updateFeedbackStep( step );
+}
+
+/**
+ * Updates the feedback step and shows/hides appropriate step elements.
+ *
+ * @private
+ * @param {string} step The current step ('nps' or 'reasons').
+ * @return {void}
+ */
+function updateFeedbackStep( step ) {
+	if ( 'nps' === step ) {
+		pluginFeedback.dataset.step = 'reasons';
+		npsStep.classList.add( HIDDEN_CLASS );
+		reasonsStep.classList.remove( HIDDEN_CLASS );
+	} else {
+		pluginFeedback.dataset.step = 'thank-you';
+		reasonsStep.classList.add( HIDDEN_CLASS );
+		form.classList.add( HIDDEN_CLASS );
+		thankYouStep.classList.remove( HIDDEN_CLASS );
+	}
+}
+
+/**
+ * Handles dismiss button click.
+ *
+ * @private
+ * @param {Event} event The click event.
+ * @return {void}
+ */
+async function onDismissFeedback( event ) {
+	event.preventDefault();
+
+	pluginFeedback.remove();
+
+	if ( 'thank-you' === pluginFeedback.dataset.step ) {
+		return;
+	}
+
+	const formData = new FormData();
+	formData.append( 'dismissed', true );
+
+	try {
+		await doJsonPost( 'dismiss_lite_plugin_feedback', formData );
+	} catch ( error ) {
+		if ( error.message ) {
+			console.error( 'Feedback submission error:', error.message );
+		}
+	}
+}
+
+export default addSubmitFeedbackEventListeners;

From f607182b78a806b9700926c563060dbaf0a447af Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:03:07 +0300
Subject: [PATCH 08/13] Add utility functions for showing and hiding error
 messages in plugin feedback form

---
 js/src/plugin-feedback/utils.js | 21 +++++++++++++++++++++
 1 file changed, 21 insertions(+)
 create mode 100644 js/src/plugin-feedback/utils.js

diff --git a/js/src/plugin-feedback/utils.js b/js/src/plugin-feedback/utils.js
new file mode 100644
index 0000000000..bee35d70ef
--- /dev/null
+++ b/js/src/plugin-feedback/utils.js
@@ -0,0 +1,21 @@
+const error = document.getElementById( 'frm-plugin-feedback-error' );
+
+/**
+ * Shows an error message for a form field.
+ *
+ * @param {string} type The categorization of the error (e.g., "invalid", "empty").
+ * @return {void}
+ */
+export function showError( type ) {
+	error.setAttribute( 'frm-error', type );
+	error.classList.remove( 'frm_hidden' );
+}
+
+/**
+ * Hides the error message.
+ *
+ * @return {void}
+ */
+export function hideError() {
+	error.classList.add( 'frm_hidden' );
+}

From 7e5de4208b469acbe43d9f936ae3d4688f5436e4 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:03:14 +0300
Subject: [PATCH 09/13] Add initial JavaScript setup for plugin feedback
 functionality

---
 js/src/plugin-feedback/index.js | 15 +++++++++++++++
 1 file changed, 15 insertions(+)
 create mode 100644 js/src/plugin-feedback/index.js

diff --git a/js/src/plugin-feedback/index.js b/js/src/plugin-feedback/index.js
new file mode 100644
index 0000000000..bf8809cf3e
--- /dev/null
+++ b/js/src/plugin-feedback/index.js
@@ -0,0 +1,15 @@
+/**
+ * WordPress dependencies
+ */
+import domReady from '@wordpress/dom-ready';
+
+/**
+ * Internal dependencies
+ */
+import { addOptionBoxEvents } from 'core/events';
+import addSubmitFeedbackEventListeners from './submitFeedbackEvents';
+
+domReady( () => {
+	addSubmitFeedbackEventListeners();
+	addOptionBoxEvents();
+} );

From 3d7f266d97a8564a6bd511fe66636f6927db4b46 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Wed, 22 Apr 2026 19:03:22 +0300
Subject: [PATCH 10/13] Add entry for plugin feedback in webpack configuration

---
 webpack.config.js | 1 +
 1 file changed, 1 insertion(+)

diff --git a/webpack.config.js b/webpack.config.js
index 0ada33e408..29beda4a5e 100644
--- a/webpack.config.js
+++ b/webpack.config.js
@@ -49,6 +49,7 @@ const entries = {
     'formidable-settings-components': './js/src/settings-components/index.js',
     'formidable-web-components': './js/src/web-components/index.js',
     'welcome-tour': './js/src/welcome-tour',
+    'plugin-feedback': './js/src/plugin-feedback/index.js',
   },
   // SCSS entries
   scss: {

From 03fd22f9c08992701ae35ce7acc4e015259c30c9 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Tue, 28 Apr 2026 18:51:54 +0300
Subject: [PATCH 11/13] Refactor FrmPluginFeedbackController to improve code
 structure and accessibility. Changed private properties to protected, updated
 method visibility, and streamlined feedback display logic.

---
 .../FrmPluginFeedbackController.php           | 272 ++++++++++++------
 1 file changed, 177 insertions(+), 95 deletions(-)

diff --git a/classes/controllers/FrmPluginFeedbackController.php b/classes/controllers/FrmPluginFeedbackController.php
index 83c6470b5e..7fd7db30e3 100644
--- a/classes/controllers/FrmPluginFeedbackController.php
+++ b/classes/controllers/FrmPluginFeedbackController.php
@@ -10,8 +10,7 @@
 }
 
 /**
- * Collects an NPS score and qualitative feedback from Lite users ~20 days after install,
- * unless Formidable Pro is loaded (in which case Pro's own survey takes over).
+ * Collects an NPS score and feedback from Lite users after install.
  *
  * @since 6.26.1
  */
@@ -34,38 +33,46 @@ class FrmPluginFeedbackController {
 	/**
 	 * @var int
 	 */
-	private static $user_id;
+	protected static $user_id;
 
 	/**
 	 * @var array
 	 */
-	private static $plugin_feedback;
+	protected static $plugin_feedback;
 
 	/**
 	 * @var int
 	 */
-	private static $current_year;
+	protected static $current_year;
 
 	/**
 	 * @return void
 	 */
 	public static function load_admin_hooks() {
-		self::$user_id = get_current_user_id();
-
-		if ( ! self::should_show_plugin_feedback() ) {
+		if ( ! static::should_show_plugin_feedback() ) {
 			return;
 		}
 
+		$user_id = get_current_user_id();
+		$class   = get_called_class();
+
 		add_filter( 'frm_should_show_floating_links', '__return_false' );
-		add_action( 'admin_enqueue_scripts', self::class . '::enqueue_assets' );
-		add_action( 'admin_footer', self::class . '::show_plugin_feedback', 1 );
+		add_action( 'admin_enqueue_scripts', array( $class, 'enqueue_assets' ) );
+		add_action( 'admin_footer', array( $class, 'show_plugin_feedback' ), 1 );
+	}
+
+	/**
+	 * @return bool
+	 */
+	protected static function should_show_plugin_feedback() {
+		return static::passes_common_gates() && static::passes_product_specific_gates();
 	}
 
 	/**
 	 * @return bool
 	 */
-	private static function should_show_plugin_feedback() {
-		if ( ! self::$user_id ) {
+	protected static function passes_common_gates() {
+		if ( ! static::$user_id ) {
 			return false;
 		}
 
@@ -73,11 +80,11 @@ private static function should_show_plugin_feedback() {
 			return false;
 		}
 
-		if ( self::is_local_environment() ) {
+		if ( static::is_local_environment() ) {
 			return false;
 		}
 
-		if ( FrmAppHelper::pro_is_included() ) {
+		if ( static::pro_is_blocking() ) {
 			return false;
 		}
 
@@ -89,55 +96,85 @@ private static function should_show_plugin_feedback() {
 			return false;
 		}
 
-		if ( ! self::has_reached_install_age_threshold() ) {
-			return false;
-		}
+		$current = static::get_current_year_feedback();
+		return ! empty( $current['submitted'] ) ? false : true;
+	}
 
-		$current = self::get_current_year_feedback();
-		if ( ! empty( $current['submitted'] ) ) {
-			return false;
-		}
+	/**
+	 * @return bool
+	 */
+	protected static function passes_product_specific_gates() {
+		return static::has_reached_install_age_threshold();
+	}
 
-		return true;
+	/**
+	 * @return bool
+	 */
+	protected static function pro_is_blocking() {
+		return FrmAppHelper::pro_is_included();
 	}
 
 	/**
 	 * @return bool
 	 */
-	private static function is_local_environment() {
+	protected static function is_local_environment() {
 		return in_array( wp_get_environment_type(), array( 'local', 'development' ), true );
 	}
 
 	/**
 	 * @return bool
 	 */
-	private static function has_reached_install_age_threshold() {
+	protected static function has_reached_install_age_threshold() {
 		$install_time = (int) get_option( 'frm_first_activation' );
 		if ( ! $install_time ) {
 			return false;
 		}
 
 		$threshold_days = (int) apply_filters( 'frm_lite_plugin_feedback_threshold_days', 20 );
-		return ( time() - $install_time ) >= ( $threshold_days * DAY_IN_SECONDS );
+		return time() - $install_time >= $threshold_days * DAY_IN_SECONDS;
+	}
+
+	/**
+	 * @return array
+	 */
+	protected static function get_config() {
+		return array(
+			'script'          => array(
+				'handle' => 'formidable-lite-plugin-feedback',
+				'url'    => FrmAppHelper::plugin_url() . '/js/plugin-feedback.js',
+			),
+			'style'           => array(
+				'handle' => 'formidable-lite-plugin-feedback',
+				'url'    => FrmAppHelper::plugin_url() . '/css/components/plugin-feedback.css',
+			),
+			'ajax'            => array(
+				'submit'  => 'submit_lite_plugin_feedback',
+				'dismiss' => 'dismiss_lite_plugin_feedback',
+			),
+			'remote'          => 'https://formidableforms.com/wp-admin/admin-ajax.php?action=frm_forms_preview&form=plugin-feedback-lite',
+			'remote_form_key' => 'plugin-feedback-lite',
+		);
 	}
 
 	/**
 	 * @return void
 	 */
 	public static function enqueue_assets() {
+		$config  = static::get_config();
 		$version = FrmAppHelper::plugin_version();
 
-		wp_enqueue_script( 'formidable-lite-plugin-feedback', FrmAppHelper::plugin_url() . '/js/plugin-feedback.js', array( 'formidable_dom' ), $version, true );
-		wp_enqueue_style( 'formidable-lite-plugin-feedback', FrmAppHelper::plugin_url() . '/css/components/plugin-feedback.css', array(), $version );
+		wp_enqueue_script( $config['script']['handle'], $config['script']['url'], array( 'formidable_dom' ), $version, true );
+		wp_enqueue_style( $config['style']['handle'], $config['style']['url'], array(), $version );
 	}
 
 	/**
 	 * @return void
 	 */
 	public static function show_plugin_feedback() {
-		$current = self::get_current_year_feedback();
+		$current = static::get_current_year_feedback();
 		$step    = isset( $current['nps-score'] ) ? 'reasons' : 'nps';
-		$reasons = self::get_reasons();
+		$reasons = static::get_reasons();
+		$config  = static::get_config();
 
 		include FrmAppHelper::plugin_path() . '/classes/views/shared/plugin-feedback.php';
 	}
@@ -149,14 +186,14 @@ public static function ajax_submit_plugin_feedback() {
 		check_ajax_referer( 'frm_ajax', 'nonce' );
 		FrmAppHelper::permission_check( 'frm_change_settings' );
 
-		if ( FrmAppHelper::pro_is_included() ) {
+		if ( static::pro_is_blocking() ) {
 			wp_send_json_error( array( 'type' => 'pro-active' ) );
 		}
 
-		self::$user_id = get_current_user_id();
+		static::$user_id = get_current_user_id();
 
-		self::maybe_save_nps_and_send_response();
-		self::submit_feedback_to_remote();
+		static::maybe_save_nps_and_send_response();
+		static::submit_feedback_to_remote();
 	}
 
 	/**
@@ -166,19 +203,19 @@ public static function ajax_dismiss_plugin_feedback() {
 		check_ajax_referer( 'frm_ajax', 'nonce' );
 		FrmAppHelper::permission_check( 'frm_change_settings' );
 
-		if ( FrmAppHelper::pro_is_included() ) {
+		if ( static::pro_is_blocking() ) {
 			wp_send_json_error( array( 'type' => 'pro-active' ) );
 		}
 
-		self::$user_id = get_current_user_id();
+		static::$user_id = get_current_user_id();
 
-		self::submit_feedback_to_remote();
+		static::submit_feedback_to_remote();
 	}
 
 	/**
 	 * @return void
 	 */
-	private static function maybe_save_nps_and_send_response() {
+	protected static function maybe_save_nps_and_send_response() {
 		if ( ! isset( $_POST['nps-score'] ) ) { // phpcs:ignore WordPress.Security.NonceVerification.Missing
 			return;
 		}
@@ -189,26 +226,27 @@ private static function maybe_save_nps_and_send_response() {
 			wp_send_json_error( array( 'type' => 'invalid-nps' ) );
 		}
 
-		self::set_current_year_feedback( 'nps-score', $nps_score );
+		static::set_current_year_feedback( 'nps-score', $nps_score );
 		wp_send_json_success( array( 'message' => __( 'Feedback score saved successfully.', 'formidable' ) ) );
 	}
 
 	/**
 	 * @return void
 	 */
-	private static function submit_feedback_to_remote() {
-		$current = self::get_current_year_feedback();
+	protected static function submit_feedback_to_remote() {
+		$current = static::get_current_year_feedback();
 
 		if ( ! isset( $current['nps-score'] ) ) {
-			self::set_current_year_feedback( 'submitted', true );
+			static::set_current_year_feedback( 'submitted', true );
+			static::after_submission_commit();
 			wp_send_json_success( array( 'message' => __( 'Feedback dismissed successfully.', 'formidable' ) ) );
 		}
 
 		$remote_response = wp_remote_post(
-			'https://formidableforms.com/wp-admin/admin-ajax.php?action=frm_forms_preview&form=plugin-feedback-lite',
+			static::get_config()['remote'],
 			array(
 				'timeout' => 30,
-				'body'    => http_build_query( self::build_remote_body() ),
+				'body'    => http_build_query( static::build_remote_body() ),
 			)
 		);
 
@@ -232,48 +270,93 @@ private static function submit_feedback_to_remote() {
 			);
 		}
 
-		self::set_current_year_feedback( 'submitted', true );
+		static::set_current_year_feedback( 'submitted', true );
+		static::after_submission_commit();
 		wp_send_json_success( array( 'message' => __( 'Feedback submitted successfully.', 'formidable' ) ) );
 	}
 
 	/**
-	 * Builds the payload sent to formidableforms.com. form_id and item_meta keys
-	 * are placeholders until Marketing finalizes the destination form; swapping them
-	 * should be a small edit here.
-	 *
 	 * @return array
 	 */
-	private static function build_remote_body() {
-		$feedback = self::get_current_year_feedback();
-		$nps      = isset( $feedback['nps-score'] ) ? $feedback['nps-score'] : '';
-
+	protected static function field_map() {
 		return array(
-			'l'              => base64_encode( (string) get_option( 'frm-usage-uuid' ) ),
-			'form_key'       => 'plugin-feedback-lite',
-			'frm_action'     => 'create',
-			'form_id'        => 0,
-			'item_key'       => '',
-			'item_meta[0]'   => '',
-			'item_meta[NPS]' => $nps,
-			'item_meta[RSN]' => self::format_reasons_list( self::get_posted_reasons() ),
-			'item_meta[DTL]' => FrmAppHelper::get_post_param( 'details', '' ),
-			'item_meta[URL]' => site_url(),
-			'item_meta[SRC]' => self::SOURCE,
-			'item_meta[VER]' => FrmAppHelper::plugin_version(),
+			'nps'     => 'NPS',
+			'reasons' => 'RSN',
+			'details' => 'DTL',
+			'url'     => 'URL',
+			'source'  => 'SRC',
+			'version' => 'VER',
 		);
 	}
 
 	/**
 	 * @return array
 	 */
-	private static function get_posted_reasons() {
+	protected static function build_remote_body() {
+		$map      = static::field_map();
+		$config   = static::get_config();
+		$feedback = static::get_current_year_feedback();
+
+		$body = array(
+			'l'            => base64_encode( (string) static::get_remote_identifier() ),
+			'form_key'     => isset( $config['remote_form_key'] ) ? $config['remote_form_key'] : '',
+			'frm_action'   => 'create',
+			'form_id'      => static::get_remote_form_id(),
+			'item_key'     => '',
+			'item_meta[0]' => '',
+		);
+
+		$values = array(
+			'nps'     => isset( $feedback['nps-score'] ) ? $feedback['nps-score'] : '',
+			'reasons' => static::format_reasons_list( static::get_posted_reasons() ),
+			'details' => FrmAppHelper::get_post_param( 'details', '' ),
+			'url'     => site_url(),
+			'source'  => static::SOURCE,
+			'version' => FrmAppHelper::plugin_version(),
+		);
+
+		foreach ( $values as $key => $value ) {
+			if ( ! isset( $map[ $key ] ) ) {
+				continue;
+			}
+
+			$body[ 'item_meta[' . $map[ $key ] . ']' ] = $value;
+		}
+
+		return $body;
+	}
+
+	/**
+	 * @return string
+	 */
+	protected static function get_remote_identifier() {
+		return (string) get_option( 'frm-usage-uuid' );
+	}
+
+	/**
+	 * @return int
+	 */
+	protected static function get_remote_form_id() {
+		return 0;
+	}
+
+	/**
+	 * @return void
+	 */
+	protected static function after_submission_commit() {
+	}
+
+	/**
+	 * @return array
+	 */
+	protected static function get_posted_reasons() {
 		$reasons = json_decode( FrmAppHelper::get_post_param( 'reasons', '[]' ), true );
 		$reasons = rest_sanitize_value_from_schema(
 			$reasons,
 			array(
 				'type'  => 'array',
 				'items' => array(
-					'enum' => array_keys( self::get_reasons() ),
+					'enum' => array_keys( static::get_reasons() ),
 					'type' => 'string',
 				),
 			)
@@ -290,12 +373,12 @@ private static function get_posted_reasons() {
 	 * @param array $reason_keys
 	 * @return string
 	 */
-	private static function format_reasons_list( $reason_keys ) {
+	protected static function format_reasons_list( $reason_keys ) {
 		if ( ! $reason_keys ) {
 			return '';
 		}
 
-		$reasons           = self::get_reasons();
+		$reasons           = static::get_reasons();
 		$formatted_reasons = array_map(
 			static function ( $key ) use ( $reasons ) {
 				return '- ' . $reasons[ $key ];
@@ -309,68 +392,67 @@ static function ( $key ) use ( $reasons ) {
 	/**
 	 * @return array
 	 */
-	private static function get_plugin_feedback() {
-		if ( self::$plugin_feedback ) {
-			return self::$plugin_feedback;
+	protected static function get_plugin_feedback() {
+		if ( static::$plugin_feedback ) {
+			return static::$plugin_feedback;
 		}
 
-		self::$plugin_feedback = get_user_meta( self::$user_id, self::PLUGIN_FEEDBACK_META_KEY, true );
+		static::$plugin_feedback = get_user_meta( static::$user_id, static::PLUGIN_FEEDBACK_META_KEY, true );
 
-		if ( ! is_array( self::$plugin_feedback ) ) {
-			self::$plugin_feedback = array(
-				self::get_current_year() => array(
+		if ( ! is_array( static::$plugin_feedback ) ) {
+			static::$plugin_feedback = array(
+				static::get_current_year() => array(
 					'submitted' => false,
-					'source'    => self::SOURCE,
+					'source'    => static::SOURCE,
 				),
 			);
-		} elseif ( ! isset( self::$plugin_feedback[ self::get_current_year() ] ) ) {
-			self::$plugin_feedback[ self::get_current_year() ] = array(
+		} elseif ( ! isset( static::$plugin_feedback[ static::get_current_year() ] ) ) {
+			static::$plugin_feedback[ static::get_current_year() ] = array(
 				'submitted' => false,
-				'source'    => self::SOURCE,
+				'source'    => static::SOURCE,
 			);
 		}
 
-		return self::$plugin_feedback;
+		return static::$plugin_feedback;
 	}
 
 	/**
 	 * @return array
 	 */
-	private static function get_current_year_feedback() {
-		return self::get_plugin_feedback()[ self::get_current_year() ];
+	protected static function get_current_year_feedback() {
+		return static::get_plugin_feedback()[ static::get_current_year() ];
 	}
 
 	/**
 	 * @param string $key
 	 * @param mixed  $value
-	 *
 	 * @return void
 	 */
-	private static function set_current_year_feedback( $key, $value ) {
-		self::get_plugin_feedback();
-		self::$plugin_feedback[ self::get_current_year() ][ $key ]      = $value;
-		self::$plugin_feedback[ self::get_current_year() ]['source']    = self::SOURCE;
-		update_user_meta( self::$user_id, self::PLUGIN_FEEDBACK_META_KEY, self::$plugin_feedback );
+	protected static function set_current_year_feedback( $key, $value ) {
+		static::get_plugin_feedback();
+		static::$plugin_feedback[ static::get_current_year() ][ $key ]   = $value;
+		static::$plugin_feedback[ static::get_current_year() ]['source'] = static::SOURCE;
+		update_user_meta( static::$user_id, static::PLUGIN_FEEDBACK_META_KEY, static::$plugin_feedback );
 	}
 
 	/**
 	 * @return int
 	 */
-	private static function get_current_year() {
-		if ( self::$current_year ) {
-			return self::$current_year;
+	protected static function get_current_year() {
+		if ( static::$current_year ) {
+			return static::$current_year;
 		}
 
-		self::$current_year = (int) wp_date( 'Y' );
-		return self::$current_year;
+		static::$current_year = (int) wp_date( 'Y' );
+		return static::$current_year;
 	}
 
 	/**
-	 * English-only — sent to a remote service, so intentionally not translatable.
+	 * Not translatable: sent to a remote service.
 	 *
 	 * @return array
 	 */
-	private static function get_reasons() {
+	protected static function get_reasons() {
 		return array(
 			'pricing'          => 'Pricing and plans',
 			'form-builder'     => 'Form builder flexibility',

From bfeb1effc328551e9ea46f6123a49a3db99ea1d6 Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Tue, 28 Apr 2026 18:52:14 +0300
Subject: [PATCH 12/13] Enhance plugin feedback component by adding data
 attributes for submit and dismiss actions to improve AJAX functionality.

---
 classes/views/shared/plugin-feedback.php | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/classes/views/shared/plugin-feedback.php b/classes/views/shared/plugin-feedback.php
index c59a871268..11a681272b 100644
--- a/classes/views/shared/plugin-feedback.php
+++ b/classes/views/shared/plugin-feedback.php
@@ -9,7 +9,7 @@
 	die( 'You are not allowed to call this page directly.' );
 }
 ?>
-<div id="frm-plugin-feedback" class="frm_wrap frm-dismissible" data-step="<?php echo esc_attr( $step ); ?>">
+<div id="frm-plugin-feedback" class="frm_wrap frm-dismissible" data-step="<?php echo esc_attr( $step ); ?>" data-submit-action="<?php echo esc_attr( $config['ajax']['submit'] ); ?>" data-dismiss-action="<?php echo esc_attr( $config['ajax']['dismiss'] ); ?>">
 	<a class="dismiss frm-flex" aria-label="<?php esc_attr_e( 'Dismiss feedback notice', 'formidable' ); ?>" role="button">
 		<?php FrmAppHelper::icon_by_class( 'frmfont frm_close_icon' ); ?>
 	</a>

From 47372a0dbc9dae558fc2f9c9cca733818fe002dc Mon Sep 17 00:00:00 2001
From: Sherv <sherv.elmi@gmail.com>
Date: Tue, 28 Apr 2026 18:52:54 +0300
Subject: [PATCH 13/13] Update submitFeedbackEvents.js to utilize dynamic data
 attributes for submit and dismiss actions, enhancing AJAX request handling.

---
 js/src/plugin-feedback/submitFeedbackEvents.js | 7 +++++--
 1 file changed, 5 insertions(+), 2 deletions(-)

diff --git a/js/src/plugin-feedback/submitFeedbackEvents.js b/js/src/plugin-feedback/submitFeedbackEvents.js
index c4096de2b8..15c5c68e84 100644
--- a/js/src/plugin-feedback/submitFeedbackEvents.js
+++ b/js/src/plugin-feedback/submitFeedbackEvents.js
@@ -16,6 +16,9 @@ const npsStep = document.getElementById( `${ CLASS_PREFIX }-nps-step` );
 const reasonsStep = document.getElementById( `${ CLASS_PREFIX }-reasons-step` );
 const thankYouStep = document.getElementById( `${ CLASS_PREFIX }-thank-you-step` );
 
+const submitAction = pluginFeedback?.dataset.submitAction;
+const dismissAction = pluginFeedback?.dataset.dismissAction;
+
 /**
  * Adds event listeners for submitting plugin feedback.
  *
@@ -56,7 +59,7 @@ async function onSubmitFeedback( event ) {
 	}
 
 	try {
-		await doJsonPost( 'submit_lite_plugin_feedback', formData );
+		await doJsonPost( submitAction, formData );
 	} catch ( error ) {
 		showError( error.type );
 		if ( error.message ) {
@@ -111,7 +114,7 @@ async function onDismissFeedback( event ) {
 	formData.append( 'dismissed', true );
 
 	try {
-		await doJsonPost( 'dismiss_lite_plugin_feedback', formData );
+		await doJsonPost( dismissAction, formData );
 	} catch ( error ) {
 		if ( error.message ) {
 			console.error( 'Feedback submission error:', error.message );