SSO Database error

[Lancelotbronner]

When I successfully log in to https://studium.umontreal.ca the app says Database error without any further details.

[alexmodrono]

Thanks for reporting this. The SSO login itself is succeeding, so the error happens when Findle tries to save your site and account information to its local database afterward.

To figure out what's going wrong, I'll need the console logs from the app. Here's how to get them:

1. Open Console.app (Spotlight → search "Console")
2. In the top-left, make sure your Mac's name is selected (not a connected device)
3. In the search bar, type es.amodrono.foodle and press Enter
4. In the filter dropdown that appears next to your search term, select Subsystem
5. Click Start in the toolbar to begin capturing logs
6. Switch to Findle and reproduce the issue (go through SSO sign-in until you see the database error)
7. Go back to Console.app and click Pause
8. Select all the log entries (Cmd+A), copy them (Cmd+C), and paste them into a reply here

If there are a lot of entries, you can also export them: File → Save Selection and attach the .logarchive file.

The key line I'm looking for will say something like Failed to initialize database: that will tell me exactly why the database couldn't be created on your system.

[Lancelotbronner]

Due to an administrative error, they had accidentally ejected me from my program so I had lost access to it, I'll get back to you once my access is restored 🙃