diff --git a/tests/test_ercot_http_products.py b/tests/test_ercot_http_products.py
index 5cb1d98..bb3a2fb 100644
--- a/tests/test_ercot_http_products.py
+++ b/tests/test_ercot_http_products.py
@@ -41,6 +41,58 @@ def test_get_list_for_products_dispatches_correct_url(self):
         request = route.calls.last.request
         assert request.url.path == "/api/public-reports/"
 
+
+class TestProductsResponseShapes:
+    """Regression tests for products response parsing."""
+
+    def test_products_to_dataframe_supports_hal_embedded_shape(self):
+        """HAL responses store the list under _embedded.products."""
+        ercot = ERCOT()
+        response = {
+            "_embedded": {
+                "products": [
+                    {
+                        "emilId": "np6-905-cd",
+                        "name": "SPP Node Zone Hub",
+                        "description": "Settlement Point Prices",
+                    }
+                ]
+            },
+            "_links": {"self": {"href": "/api/public-reports/"}},
+        }
+        df = ercot._products_to_dataframe(response)
+        assert not df.empty
+        assert df.loc[0, "emilId"] == "np6-905-cd"
+
+    def test_products_to_dataframe_supports_nested_additional_properties_embedded_shape(
+        self,
+    ):
+        """Some pyercot model to_dict() outputs keep HAL under additional_properties."""
+        ercot = ERCOT()
+        response = {
+            "additional_properties": {
+                "_embedded": {
+                    "products": [
+                        {
+                            "emilId": "np6-905-cd",
+                            "name": "SPP Node Zone Hub",
+                        }
+                    ]
+                }
+            }
+        }
+        df = ercot._products_to_dataframe(response)
+        assert not df.empty
+        assert df.loc[0, "emilId"] == "np6-905-cd"
+
+    def test_products_to_dataframe_supports_raw_list_shape(self):
+        """Some clients can return a raw list of product dicts."""
+        ercot = ERCOT()
+        response = [{"emilId": "np6-905-cd", "name": "SPP Node Zone Hub"}]
+        df = ercot._products_to_dataframe(response)
+        assert not df.empty
+        assert df.loc[0, "emilId"] == "np6-905-cd"
+
     @respx.mock
     def test_get_product_dispatches_correct_url_with_emil_id(self):
         """Test get_product calls the correct endpoint with emil_id in path."""
diff --git a/tinygrid/ercot/client.py b/tinygrid/ercot/client.py
index 72c2220..2e58b63 100644
--- a/tinygrid/ercot/client.py
+++ b/tinygrid/ercot/client.py
@@ -644,12 +644,61 @@ def _call_endpoint_model(
         """
         return self._call_with_retry(endpoint_module, endpoint_name, **kwargs)
 
-    def _products_to_dataframe(self, response: dict[str, Any]) -> pd.DataFrame:
-        """Convert products list response to DataFrame."""
-        products = response.get("products", [])
-        if not products:
+    def _products_to_dataframe(self, response: Any) -> pd.DataFrame:
+        """Convert products list response to DataFrame.
+
+        The ERCOT products endpoint can return multiple shapes depending on the
+        upstream client (pyercot) and API format:
+        - Plain dict: {"products": [...]}
+        - HAL dict: {"_embedded": {"products": [...]}, ...}
+        - Nested HAL in to_dict(): {"additional_properties": {"_embedded": {"products": [...]}}}
+        - Raw list: [...]
+        """
+
+        def _as_products_list(value: Any) -> list[dict[str, Any]]:
+            if not value:
+                return []
+            if isinstance(value, list):
+                # Best effort: only keep mapping-like entries
+                return [item for item in value if isinstance(item, dict)]
+            return []
+
+        if response is None:
             return pd.DataFrame()
-        return pd.DataFrame(products)
+
+        # Some clients can return a raw list response
+        if isinstance(response, list):
+            products = _as_products_list(response)
+            return pd.DataFrame(products) if products else pd.DataFrame()
+
+        if not isinstance(response, dict):
+            return pd.DataFrame()
+
+        # Common shape: {"products": [...]}
+        products = _as_products_list(response.get("products"))
+        if products:
+            return pd.DataFrame(products)
+
+        # HAL shape: {"_embedded": {"products": [...]}}
+        embedded = response.get("_embedded")
+        if isinstance(embedded, dict):
+            products = _as_products_list(embedded.get("products"))
+            if products:
+                return pd.DataFrame(products)
+
+        # Some model to_dict() outputs store HAL payload under additional_properties
+        additional_properties = response.get("additional_properties")
+        if isinstance(additional_properties, dict):
+            products = _as_products_list(additional_properties.get("products"))
+            if products:
+                return pd.DataFrame(products)
+            embedded = additional_properties.get("_embedded")
+            if isinstance(embedded, dict):
+                products = _as_products_list(embedded.get("products"))
+                if products:
+                    return pd.DataFrame(products)
+
+        return pd.DataFrame()
 
     def _model_to_dataframe(self, response: dict[str, Any]) -> pd.DataFrame:
         """Convert a single model response to a one-row DataFrame."""