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Steps to reproduce
1.Install OnlyOffice
2.Install DocumentServer_Comunity
3.Open an Office document
Expected behaviour
The document should be opened and no error should be reported
Actual behaviour
The document opens with no problem, but in the logs, I get several entries of the following two errors:
ServerException Server error: GET https://<domain>/index.php/apps/documentserver_community/open/0//convert.jpeg resulted in a 500 Internal Server Error response: <head (truncated...)
NotFoundException /appdata_ockxfncyepuy/documentserver_community/doc_0/convert.jpeg
ClientException Client error: POST https://<domain>/index.php/apps/documentserver_community/converter?shardKey=thumb_881458191 resulted in a 404 Not Found response: <head (truncated...)
If I check in the folders mentioned in the errors, the listed files are indeed not existing ones.
Server configuration
I have the NC instance running on Cloudamo hosting services, installed with the one-click installer.
**Nextcloud version: 32.0.6
OnlyOffice version: 9.12.0
DocumentServer_Ccomunity version: 0.2.1
I have another NC older instance with NC 28.0.4/OnlyOffice 9.5.0/DocumentServer_Ccomunity 0.1.20 which does not show those errors even if those files mentioned in the errors neither exist...