Uploaded gpx data is ignored for heart rate

[bartmuskala]

NOOP version

8.5.0

Platform

Android

OS version

16

WHOOP strap model

WHOOP 5.0

Where the data is coming from

FIT / GPX / TCX import

Test Centre profile

Not a test-mode bug

What happens

Yesterday I had not connected yet and had no HR data during the day. I did however two rides. with data.

I exported the go data from strava and imported it. It currently is parsed and states to have imported 1885 heart rate signals.

It however does not feed the HR data and does not calculate an effort score.

What you expected instead

Partial HR data during the day and an effort score.

Steps to reproduce

1.export from strava
2.import to noop
3.notification mentions data is imported
4. Workout is added with data about HR
5. No effort score
6. No HR data

Strap log

Before you submit

• I attached my exported NOOP .zip (not a screenshot of the Live screen). If my bug is a clearly reproducible UI issue I described exactly how to see it instead.
• I attached or pasted a strap log above — or my bug is a clearly reproducible UI issue that doesn't need one (e.g. a typo, a button that does nothing) and I've described exactly how to see it.
• I checked the Troubleshooting guide — especially "history syncs but no data" (most often the strap isn't banking history to flash; charge it to 100% and reconnect).
• I checked the FAQ and — if I'm on a WHOOP 5.0 / MG — the 5.0/MG status page, and this isn't an already-known limit (e.g. SpO₂, or recovery/sleep on the 5/MG).
• I've left out anything personal (strap serial, account email, raw export).