diff --git a/server/lib/notifications/agents/ntfy.ts b/server/lib/notifications/agents/ntfy.ts
index a67373e820..aef24e85a4 100644
--- a/server/lib/notifications/agents/ntfy.ts
+++ b/server/lib/notifications/agents/ntfy.ts
@@ -21,6 +21,10 @@ class NtfyAgent
     return settings.notifications.agents.ntfy;
   }
 
+  private escapeMarkdown(text: string): string {
+    return text.replace(/([\\`*_{}\[\]()#+\-.!|>~<])/g, '\\$1');
+  }
+
   private buildPayload(type: Notification, payload: NotificationPayload) {
     const settings = getSettings();
     const { applicationUrl } = settings.main;
@@ -35,7 +39,10 @@ class NtfyAgent
     let message = payload.message ?? '';
 
     if (payload.request) {
-      message += `\n\nRequested By: ${payload.request.requestedBy.displayName}`;
+      if (message) {
+        message = `**- Description:**\n${message}`;
+      }
+      message += `${message ? '\n\n' : ''}**- Requested By:** ${this.escapeMarkdown(payload.request.requestedBy.displayName)}`;
 
       let status = '';
       switch (type) {
@@ -58,14 +65,21 @@ class NtfyAgent
       }
 
       if (status) {
-        message += `\nRequest Status: ${status}`;
+        message += `\n**- Request Status:** ${status}`;
       }
     } else if (payload.comment) {
-      message += `\nComment from ${payload.comment.user.displayName}:\n${payload.comment.message}`;
+      if (message) {
+        message = `**- Description:**\n${message}\n\n`;
+      }
+      message += `**- Comment:**\n${payload.comment.message}`;
+      message += `\n\n**- Comment from:** ${this.escapeMarkdown(payload.comment.user.displayName)}`;
     } else if (payload.issue) {
-      message += `\n\nReported By: ${payload.issue.createdBy.displayName}`;
-      message += `\nIssue Type: ${IssueTypeName[payload.issue.issueType]}`;
-      message += `\nIssue Status: ${
+      if (message) {
+        message = `**- Description:**\n${message}`;
+      }
+      message += `${message ? '\n\n' : ''}**- Reported By:** ${this.escapeMarkdown(payload.issue.createdBy.displayName)}`;
+      message += `\n**- Issue Type:** ${IssueTypeName[payload.issue.issueType]}`;
+      message += `\n**- Issue Status:** ${
         payload.issue.status === IssueStatus.OPEN ? 'Open' : 'Resolved'
       }`;
     }
@@ -86,6 +100,7 @@ class NtfyAgent
       priority,
       title,
       message,
+      markdown: true,
       attach,
       click,
     };