diff --git a/Document-Processing-toc.html b/Document-Processing-toc.html
index b262ea62d..3f373756e 100644
--- a/Document-Processing-toc.html
+++ b/Document-Processing-toc.html
@@ -6776,6 +6776,9 @@
How to merge cells preserving topleft value and format in XlsIO?
+
+ Why are cells not merged when inserting a row or column?
+
diff --git a/Document-Processing/Excel/Excel-Library/NET/faqs/why-are-cells-not-merged-when-inserting-a-row-or-column.md b/Document-Processing/Excel/Excel-Library/NET/faqs/why-are-cells-not-merged-when-inserting-a-row-or-column.md
new file mode 100644
index 000000000..8d3a55962
--- /dev/null
+++ b/Document-Processing/Excel/Excel-Library/NET/faqs/why-are-cells-not-merged-when-inserting-a-row-or-column.md
@@ -0,0 +1,13 @@
+---
+title: Why aren’t cells merged when inserting rows or columns? | Syncfusion
+description: This FAQ explains why cells aren’t merged when inserting rows or columns using Format as Before/After, consistent with Microsoft Excel behavior.
+platform: document-processing
+control: XlsIO
+documentation: UG
+---
+
+# Why are cells not merged when inserting a row or column?
+
+This is the intended behavior in Syncfusion XlsIO that aligns with Microsoft Excel. When inserting a row with the "Format as Before" or "Format as After" option, cells in the inserted row or column are not merged, even when a row above or below the inserted row contains merged cells.
+
+In Microsoft Excel, while inserting rows or columns with formatting options, the merged cells from the adjacent rows are not copied to the inserted row. This means the inserted row will have unmerged cells, preserving the original Excel behavior.
\ No newline at end of file