A Web-Based Cleaning Service Booking Platform
HygieiaHub is a lightweight, database-driven web application designed to streamline cleaning service bookings for single-provider operations. It addresses inefficiencies in manual scheduling, service transparency, and performance tracking by offering a structured, role-specific digital solution. Developed using PHP and MySQL within the XAMPP environment, the system follows the Waterfall methodology to ensure systematic development from requirement analysis to deployment.
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Simplified Booking Workflow
- Predefined service packages, time slots, and house types
- Minimized booking conflicts and improved customer convenience
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Real-Time Service Tracking
- Live booking status updates for customers
- Appointment and resource management for staff
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Reporting & Analytics Integration
- Operational insights: peak times, service demand, customer preferences
- Data-driven decision-making support
- Frontend: HTML, CSS, JavaScript
- Backend: PHP
- Database: MySQL (normalized schema)
- Environment: XAMPP (local), later deployed to remote server
- Customer registration and login
- Booking module with service selection and time slot allocation
- Cleaner assignment and appointment coordination
- Payment tracking (cash-on-delivery model)
- Feedback submission and rating system
- Staff-side reporting dashboard with dynamic SQL filtering
- System Usability Scale (SUS) testing conducted with 30 users
- High satisfaction scores for interface clarity and booking flow
- All functional requirements met during testing phase
Initially deployed in a local environment using XAMPP, followed by simulation on a remote server to validate real-world performance.
- Online payment integration
- Multi-provider support
- Mobile-responsive design
- Advanced analytics with visual dashboards
Proceed to branch Implementation, for source code. Website interface preview can be seen in the academic report below.
This project’s interface design was inspired by the Skydash Admin Template by BootstrapDash.
All visual components were customized to suit the operational needs of HygieiaHub.
The full academic report for HygieiaHub is available via Google Drive.
Access is restricted to protect academic integrity and privacy.
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For inquiries, feel free to reach out via email: shahira.zainuddin@yahoo.com.