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12 changes: 8 additions & 4 deletions docs/faq/dxsign.md
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Expand Up @@ -18,20 +18,24 @@ We provide all available entitlements to every customer. If you're here for Fort

### I recently made a purchase, and it's been 72 hours without receiving an email.

This means that Apple is taking longer to process your device, which is beyond our control. You will receive an email eventually, so please be patient. If it has been more than 4 days, we recommend creating a support ticket, and we will investigate the issue for you.
This means that Apple is taking longer to process your device, which is beyond our control. You will receive an email eventually, so please be patient. If it has been more than 4 days, we recommend creating a support ticket in our [Discord Support](https://discord.gg/n9gCG3U5Yf), and we will investigate the issue for you.

### My dashboard indicates that my device has been blacklisted.

This means your device is flagged by the Apple Developer Program and cannot be used or fully registered for a period of 14 to 30 days. Common reasons for this include signing up with a similar signing provider (e.g., Signulous). Devices can only be unblacklisted by re-registering them and waiting for the blacklist period to lift, which will make their UDID available for full registration again. Unfortunately, we cannot determine if your device is blacklisted until after 3 days of registration. You will receive an email regarding this issue and instructions on how to proceed.

### Where can I find my dxsign support id?

Login to [dxsign](https://dxsign.cc), click your profile picture, then click manage account.

### How does instant delivery work?

The first 10 devices registered under our accounts are processed instantly, and we filter purchases accordingly.
The first 10 devices registered under our accounts are processed instantly by Apple, and we filter purchases accordingly.

### How can I pay via other payment method?

Please create a support ticket in our Discord server, and we will check if we can accept your preferred payment method. We will provide you with a voucher that you can redeem on our website.
Please create a support ticket in our [Discord Support](https://discord.gg/n9gCG3U5Yf), and we will check if we can accept your preferred payment method. We will provide you with a voucher that you can redeem on our website after you pay.

### How does revoke protection work?

If any of our accounts get revoked, we will transfer your existing device to another account that we own. If you didn't select this option, you'll need to make a new purchase.
If the account you're on get revoked, we will transfer your existing device to another account that we own. If you didn't select this option, you'll need to make a new purchase.
4 changes: 2 additions & 2 deletions docs/get-started.md
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Expand Up @@ -4,6 +4,6 @@ Welcome to sideload.wiki!

## Overview

These guides are tailored for DxSign users, but they can also be applied to other providers.
These guides are tailored for DxSign users, but they can also be applied to other certificate providers.

> **Tip:** We are actively working to add more guides to this site. If you notice any errors, please contact us through our Discord Support.
> **Tip:** We are actively working to add more guides to this site. If you notice any errors/inconsistencies, please contact us through our [Discord Support](https://discord.gg/n9gCG3U5Yf)
2 changes: 1 addition & 1 deletion docs/guide/README.md
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Expand Up @@ -33,4 +33,4 @@ If you have questions about sideloading or our services, check out our [FAQ sect

## Need Help?

If you encounter any issues following these guides or have suggestions for new content, please join our Discord community for support.
If you encounter any issues following these guides or have suggestions for new content, please join our [Discord Support](https://discord.gg/n9gCG3U5Yf).
12 changes: 9 additions & 3 deletions docs/guide/enable-developer-mode.md
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Expand Up @@ -2,14 +2,20 @@

This is required for anything sideloading related.

> **Warning**: Enabling developer mode will reduce security, as noted in Apple documentation. However, it is required for sideloading apps, so it's a trade-off.
> **Warning**: Enabling developer mode will (technically) reduce your device's security, as noted in [Apple's documentation](https://developer.apple.com/documentation/xcode/enabling-developer-mode-on-a-device). However, it is required for sideloading apps, so it's a trade-off.

1. Go to **Settings**, scroll down until you see **Privacy & Security**.
1. Open the **Settings** app, and scroll down until you see the **Privacy & Security** section.

![Privacy and Security](/images/others/privacy_and_security.jpeg)

2. Scroll to the bottom, where you should see the Developer Mode option. When you turn it on, you will be prompted to restart your device.
2. Scroll to the bottom in the **Privacy & Security** section, where you should see the Developer Mode option. When you turn it on, you will be asked to restart your device.

![Developer Mode](/images/others/developer_mode.jpeg)

![Turn On Developer Mode](/images/others/turn_on_developer_mode.png)


# Fix developer mode toggle not appearing

1. Install a app via a [websigner](https://sideload.wiki/guide/websign.html)
2. Open the Settings app and then Privacy & Security. The Developer Mode toggle should appear at the bottom.