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This project is a Python-based tool designed to help streamline customer support workflows. It focuses on automating common support tasks and integrating easily with existing ticketing systems. It was a fun project to build to improve efficiency for support teams.

Support Agent

making use of AI api answering support issues and guide ticket

##Demo

2025-08-21.11-46-28.mp4

Installation

You can install this app using the bench CLI:

cd $PATH_TO_YOUR_BENCH
bench get-app $URL_OF_THIS_REPO --branch develop
bench install-app support_agent

Contributing

This app uses pre-commit for code formatting and linting. Please install pre-commit and enable it for this repository:

cd apps/support_agent
pre-commit install

Pre-commit is configured to use the following tools for checking and formatting your code:

  • ruff
  • eslint
  • prettier
  • pyupgrade

License

mit

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Support Agent with ERPnext using Qwen API

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