docs: Add guidance for SCIM/SAML setup with multiple domains#16163
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docs: Add guidance for SCIM/SAML setup with multiple domains#16163yasen-posthog wants to merge 1 commit intomasterfrom
yasen-posthog wants to merge 1 commit intomasterfrom
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Adds a new 'Multiple domains' section explaining that organizations with multiple verified authentication domains should set up separate IdP apps for each domain with both SAML and SCIM configured. This addresses a common support issue where users are provisioned via SCIM through one domain's app but cannot authenticate via SAML because their email domain doesn't match the SAML configuration. Co-authored-by: Yasen <yasen-posthog@users.noreply.github.com>
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Vale prose linter → found 0 errors, 14 warnings, 6 suggestions in your markdown Full report → Copy the linter results into an LLM to batch-fix issues. Linter being weird? Update the rules!
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| Line | Severity | Message | Rule |
|---|---|---|---|
| 68:81 | warning | Capitalize 'Logs' for PostHog's product. Use 'logs' for the general industry concept. | PostHogBase.ProductNames |
| 86:81 | warning | Capitalize 'Logs' for PostHog's product. Use 'logs' for the general industry concept. | PostHogBase.ProductNames |
| 106:96 | warning | 'OAuth' is a possible misspelling. | PostHogBase.Spelling |
| 108:54 | warning | Use American English. Use 'organization' instead of 'organisation'. | PostHogBase.AmericanEnglish |
| 108:121 | warning | 'OAuth' is a possible misspelling. | PostHogBase.Spelling |
| 108:139 | warning | 'OAuth' is a possible misspelling. | PostHogBase.Spelling |
| 111:39 | warning | Use 'URL' instead of 'url'. | Vale.Terms |
| 112:53 | warning | Use 'URL' instead of 'url'. | Vale.Terms |
| 127:39 | warning | Use 'URL' instead of 'url'. | Vale.Terms |
| 144:49 | warning | 'OAuth' is a possible misspelling. | PostHogBase.Spelling |
| 152:139 | warning | 'OAuth' is a possible misspelling. | PostHogBase.Spelling |
| 158:326 | suggestion | Address the reader directly. Use 'you can' instead of 'users can'. | PostHogDocs.DirectAddress |
| 168:58 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 170:103 | suggestion | Address the reader directly. Use 'you can' instead of 'users can'. | PostHogDocs.DirectAddress |
| 238:38 | warning | Capitalize 'Logs' for PostHog's product. Use 'logs' for the general industry concept. | PostHogBase.ProductNames |
| 278:23 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 279:28 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 280:27 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 322:29 | warning | Capitalize 'Logs' for PostHog's product. Use 'logs' for the general industry concept. | PostHogBase.ProductNames |
| 357:58 | warning | 'Entra' is a possible misspelling. | PostHogBase.Spelling |
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Changes
Adds a new "Multiple domains" section to the SSO, SAML, and SCIM documentation explaining that organizations with multiple verified authentication domains should set up separate Identity Provider apps for each domain.
This addresses a recurring support issue where users are provisioned via SCIM through one domain's app but cannot authenticate via SAML because their email domain doesn't match the SAML configuration. The documentation now explains:
Checklist
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