Add return reasons across product categories

data/categories/aa_apparel_accessories.yml

@@ -25,6 +25,8 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - color_too_bright
+  - color_too_muted
 - id: aa-1
   name: Clothing
   children:
@@ -71,6 +73,60 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - sleeves_too_long
+  - sleeves_too_loose
+  - sleeves_too_short
+  - sleeves_too_tight
+  - collar_too_loose
+  - collar_too_tight
+  - chest_too_big
+  - chest_too_small
+  - inseam_too_long
+  - inseam_too_short
+  - waist_too_high
+  - waist_too_loose
+  - waist_too_low
+  - waist_too_tight
+  - legs_too_loose
+  - legs_too_tight
+  - tight_around_ankles
+  - tight_around_thighs
+  - loose_around_ankle
+  - loose_around_thighs
+  - no_pockets
+  - pockets_too_deep
+  - pockets_too_shallow
+  - material_not_breathable
+  - material_not_durable
+  - material_too_see_through
+  - material_too_stiff
+  - material_too_stretchy
+  - damaged_after_washing
+  - damaged_after_wear
+  - dye_transferred
+  - embellishment_fell_off
+  - fabric
+  - logo_peeling
+  - loose_seams
+  - loose_threads
+  - poor_stitching
+  - pulls_in_fabric
+  - seams_splitting
+  - shedding
+  - straps_too_long
+  - straps_too_short
+  - straps_too_thick
+  - straps_too_thin
+  - restrictive
+  - not_enough_support
+  - too_much_support
+  - padding_not_removable
+  - rubbing
+  - pressure_points
+  - stained
+  - stains_easily
+  - tangles_easily
+  - difficult_to_fasten
 - id: aa-1-1
   name: Activewear
   children:
@@ -3137,6 +3193,30 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - band_rolls_up
+  - band_too_loose
+  - band_too_thick
+  - band_too_thin
+  - band_too_tight
+  - cups_gaping
+  - cups_too_loose
+  - cups_too_thick
+  - cups_too_thin
+  - cups_too_tight
+  - bust_too_big
+  - bust_too_loose
+  - bust_too_small
+  - bust_too_tight
+  - underwire
+  - not_enough_support
+  - too_much_support
+  - straps_too_long
+  - straps_too_short
+  - straps_too_thick
+  - straps_too_thin
+  - padding_not_removable
+  - rubbing
+  - pressure_points
 - id: aa-1-6-4
   name: Camisoles
   children: []
@@ -9174,6 +9254,18 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - frame_color
+  - frame_crooked
+  - frame_needs_adjustments
+  - frame_too_small
+  - lens_popped_out_of_frame
+  - lens_scratched
+  - refraction
+  - field_of_view_too_narrow
+  - magnification_too_strong
+  - magnification_too_weak
+  - uncomfortable
+  - pressure_points
 - id: aa-2-28
   name: Suspenders
   children: []
@@ -10355,6 +10447,9 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - stone_setting
+  - tarnished
+  - tangles_easily
 - id: aa-6-1
   name: Anklets
   children: []
@@ -11008,6 +11103,20 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - heel_too_high
+  - heel_too_low
+  - heel_too_thick
+  - heel_too_thin
+  - sole_too_thick
+  - sole_too_thin
+  - footbed_too_deep
+  - footbed_too_narrow
+  - footbed_too_shallow
+  - footbed_too_wide
+  - slippery
+  - squeaks
+  - rubbing
+  - pressure_points
 - id: aa-8-1
   name: Athletic Shoes
   children: []

data/categories/ap_animals_pet_supplies.yml

@@ -88,6 +88,9 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - pet_didnt_like
+  - pet_refused
+  - animal_didnt_like
 - id: ap-2-1
   name: Bird Supplies
   children:

data/categories/bi_business_industrial.yml

@@ -39,6 +39,10 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - budget
+  - sourcing
+  - lacks_required_certification
+  - method
 - id: bi-1
   name: Advertising & Marketing
   children:

data/categories/bt_baby_toddler.yml

@@ -24,6 +24,11 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - baby_refused
+  - difficult_to_fold
+  - difficult_to_clean
+  - difficult_to_assemble
+  - assembly
 - id: bt-1
   name: Baby Bathing
   children:

data/categories/el_electronics.yml

@@ -33,6 +33,20 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - low_resolution
+  - product_overheats
+  - product_leaks
+  - difficult_to_use
+  - difficult_to_install
+  - mounting_difficulty
+  - doesnt_fit_phone
+  - doesnt_fit_tv
+  - detection_range
+  - fails_to_detect_threats
+  - lacks_security_features
+  - vibration
+  - unstable
+  - eye_strain
 - id: el-1
   name: Arcade Equipment
   children:

data/categories/fb_food_beverages_tobacco.yml

@@ -14,6 +14,19 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - bitterness
+  - carbonation
+  - sweetness
+  - too_bitter
+  - too_rich
+  - too_sticky
+  - too_sweet
+  - artificial_tasting
+  - ripeness
+  - cook_time
+  - damaged_packaging
+  - packaging_not_sealed
+  - dried_out
 - id: fb-1
   name: Beverages
   children:

data/categories/fr_furniture.yml

@@ -40,6 +40,17 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - doesnt_fit_bed_frame
+  - doesnt_fit_mattress
+  - difficult_to_assemble
+  - assembly
+  - unstable
+  - sturdiness
+  - uncomfortable
+  - squeaks
+  - wheels_stick
+  - scratched
+  - surface_damage
 - id: fr-1
   name: Baby & Toddler Furniture
   children:

data/categories/ha_hardware.yml

@@ -29,6 +29,9 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - temperature_range
+  - lacks_required_certification
+  - difficult_to_install
 - id: ha-1
   name: Building Consumables
   children:

data/categories/hb_health_beauty.yml

@@ -15,6 +15,23 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - side_effects
+  - caused_allergic_reaction
+  - caused_irritation
+  - skin_tone
+  - reaction
+  - effectiveness
+  - drying
+  - messy
+  - smears
+  - smudges
+  - difficult_to_blend
+  - doesnt_blend_well
+  - prescription_processed_incorrectly
+  - absorption
+  - accuracy
+  - sample_method
+  - test_method
 - id: hb-1
   name: Health Care
   children:
@@ -61,6 +78,8 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - wrong_amount
+  - wrong_dosage
 - id: hb-1-1
   name: Acupuncture
   children:
@@ -17192,6 +17211,10 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - whitening_results
+  - caused_irritation
+  - taste
+  - effectiveness
 - id: hb-3-12-1
   name: Breath Sprays
   children: []
@@ -20518,6 +20541,11 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - base_curve
+  - uncomfortable
+  - painful
+  - caused_irritation
+  - eye_strain
 - id: hb-3-19-1-4-1
   name: Biweekly Contact Lenses
   children: []

data/categories/hg_home_garden.yml

@@ -34,6 +34,25 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - breaks_easily
+  - scratched
+  - stained
+  - stains_easily
+  - damaged_after_use
+  - surface_damage
+  - quality
+  - difficult_to_clean
+  - cleaning
+  - difficult_to_assemble
+  - assembly
+  - difficult_to_use
+  - doesnt_stay_closed
+  - hard_to_inflate
+  - heat
+  - suction_strength
+  - unstable
+  - sturdiness
+  - difficult_to_refill
 - id: hg-1
   name: Bathroom Accessories
   children:

data/categories/lb_luggage_bags.yml

@@ -31,6 +31,11 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - lock
+  - doesnt_stay_closed
+  - wheels_stick
+  - straps_too_long
+  - straps_too_short
 - id: lb-1
   name: Backpacks
   children:

data/categories/me_media.yml

@@ -18,6 +18,8 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - wrong_format
+  - volume
 - id: me-1
   name: Books
   children:

data/categories/os_office_supplies.yml

@@ -26,6 +26,8 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - type_too_big
+  - type_too_small
 - id: os-1
   name: Book Accessories
   children:

data/categories/se_services.yml

@@ -21,6 +21,11 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - duplicate_order
+  - ordered_multiple
+  - ordered_wrong_format
+  - ordered_wrong_item
+  - trial_period_ending
 - id: se-1
   name: Automotive Services
   children:

data/categories/sg_sporting_goods.yml

@@ -19,6 +19,10 @@
   - damaged_or_defective
   - unknown
   - other_reason
+  - terrain
+  - uncomfortable
+  - too_stiff
+  - difficult_to_use
 - id: sg-1
   name: Athletics
   children: