fix(#183): implement subscription dunning management#492
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- Add src/store/dunningStore.ts: Zustand persisted store backed by
AsyncStorage with full dunning lifecycle:
- startDunning: creates a new DunningEntry at the retry stage
- recordPaymentAttempt(success): advances stage on failure using
configurable retry schedule (days 1, 3, 7, 14); removes entry on
success (payment recovered)
- escalateToSupport: moves to suspend stage, pauses automated
retries, logs in_app communication for human review
- overrideDunning: customer-service manual resolution (resolved /
waived / cancelled)
- pauseDunning / resumeDunning / overrideStage: operational controls
- configurePlan: per-plan DunningConfiguration override
- getAnalytics: live breakdown by stage + recovery rate
- Export RETRY_SCHEDULE_DAYS = [1, 3, 7, 14] for UI consumption
- Export useDunningStore from src/store/index.ts
- Add DunningDashboard route to RootStackParamList
- Add src/screens/DunningDashboard.tsx:
- Analytics bar: active count, per-stage breakdown, recovery %
- Retry schedule chips showing days 1 / 3 / 7 / 14
- Filter chips: All / Retrying / Warning / Suspended / Cancelled
- FlatList of DunningEntry cards with stage badge, failed-attempt
count, next-action countdown, and paused indicator
- Bottom-sheet detail panel per entry:
- Full info rows (stage, attempts, timestamps, status)
- Notification log (channel, stage, timestamp)
- Stage override chips (retry / warn / suspend / cancel)
- Actions: Pause/Resume, Manual Payment Override, Escalate to
Support, Mark Resolved, Waive & Remove
- Register DunningDashboard in AppNavigator (SettingsStack)
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Summary
Closes #183
Implements a comprehensive dunning (failed-payment recovery) system with automated retry scheduling, tiered notifications, escalation to human review, manual override, and a React Native dashboard.
Files
src/store/dunningStore.ts(new)Zustand store persisted to AsyncStorage (
subtrackr-dunning):startDunningDunningEntryat theretrystagerecordPaymentAttempt(id, success)escalateToSupportsuspend, pauses retries, logsin_appcomm for human reviewoverrideDunningresolved / waived / cancelledpauseDunning / resumeDunningoverrideStageconfigurePlanDunningConfigurationoverridegetAnalyticsRetry schedule (days): 1 → 3 → 7 → 14 (exported as
RETRY_SCHEDULE_DAYS)Notification tiers: email → push → in_app (SMS-ready via config channels)
Grace period: configurable
suspendAfterDays/cancelAfterDaysinDunningConfigurationsrc/screens/DunningDashboard.tsx(new)React Native dashboard:
Supporting changes
src/store/index.ts— exportsuseDunningStoresrc/navigation/types.ts— addsDunningDashboardroutesrc/navigation/AppNavigator.tsx— registersDunningDashboardscreenAcceptance Criteria
DunningSequence: retry_schedule, notification tiers, escalation triggersuspendAfterDays)