IT Systems Support Specialist with a cybersecurity focus, experienced in troubleshooting network-connected systems, analyzing logs, and investigating system and network anomalies.
Hands-on experience with SIEM (Splunk), Windows environments, and network analysis through real-world lab simulations focused on threat detection and incident investigation.
Currently pursuing IT Support / Systems Support / SOC Analyst opportunities to apply and expand real-world technical and security experience.
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🛑 System Log Analysis & Brute Force Detection (Splunk SIEM)
- Analyzed Windows authentication logs to identify abnormal login behavior and system anomalies
- Used Splunk to search, filter, and troubleshoot authentication-related issues
- Identified suspicious activity and patterns impacting system access
- Strengthened skills in log analysis, system monitoring, and issue investigation
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🌐 Network Traffic Analysis & Troubleshooting Lab
- Captured and analyzed network traffic using Wireshark to identify connectivity issues and anomalies
- Identified protocols such as TCP, DNS, and HTTP
- Investigated traffic patterns to detect abnormal behavior and potential system issues
- Applied packet filtering and analysis techniques for troubleshooting and investigation
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📊 System Monitoring & Log Analysis – Splunk Enterprise
- Utilized Splunk Enterprise to monitor and analyze system and network events
- Created queries to identify unusual system behavior and performance issues
- Correlated logs to investigate and troubleshoot system irregularities
- Gained hands-on experience with system monitoring and alert analysis
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🖥️ Windows System Monitoring & Incident Investigation Lab
- Investigated Windows Server logs to identify abnormal system activity and access issues
- Analyzed Event Viewer logs for failed logins and account lockouts
- Identified behavior consistent with unauthorized access attempts
- Practiced system analysis, troubleshooting, and incident investigation techniques
- IT Support & Systems: Windows, Linux, Active Directory, User Access, Troubleshooting
- Networking: TCP/IP, DNS, DHCP, VPN, NAT, Wireshark, tcpdump
- Security Operations: SIEM (Splunk), Log Analysis, Alert Triage, Incident Investigation
- Infrastructure: VMware, System Hardening, Firewall Configuration
- CompTIA CySA+
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- CompTIA ITF+
- Strengthening hands-on experience in system troubleshooting and incident investigation
- Expanding SIEM and log analysis capabilities
- Building real-world IT support and security-focused scenarios
- Actively pursuing IT Support, Systems Support, and SOC Analyst opportunities
- 💼 LinkedIn: https://www.linkedin.com/in/ryan-rios-cyb3r/
- 📧 Email: ryan.pedersen.rios@gmail.com