E-Swacch is a digital civic engagement platform designed to bridge the gap between citizens and municipal authorities. The platform enables residents to report local civic issues such as garbage accumulation, potholes, drainage problems, streetlight failures, water leakage, and sanitation concerns through an intuitive web interface.
By leveraging location-based reporting, real-time status tracking, and transparent communication, e-Swacch aims to promote cleaner, smarter, and more responsive communities.
Many civic issues remain unresolved due to:
- Lack of a centralized reporting system
- Inefficient communication between citizens and authorities
- Limited transparency in complaint resolution
- Difficulty tracking complaint progress
e-Swacch addresses these challenges by providing a streamlined digital platform for issue reporting and management.
- Report civic issues with detailed descriptions
- Upload images as evidence
- Automatic location detection using maps
- Track complaint status in real time
- View complaint history
- User authentication and secure access
-
Categorized issue reporting
-
Priority-based complaint handling
-
Status updates:
- Pending
- In Progress
- Resolved
- Rejected
- Geolocation-enabled reporting
- Location visualization using Leaflet Maps
- Precise issue identification
- Complaint tracking dashboard
- Resolution updates
- Time-stamped complaint records
- Complaint management dashboard
- User management
- Complaint status updates
- Analytics and reporting
- Next.js
- React
- TypeScript
- Tailwind CSS
- ShadCN UI
- Leaflet Maps
- Firebase Authentication
- Firebase Firestore
- Firebase Storage
- Firebase Hosting
- React Hook Form
- Zod Validation
- Geolocation API
- User registers or logs in.
- User reports a civic issue.
- Location and image evidence are attached.
- Complaint is stored in Firebase.
- Authorities review the complaint.
- Status updates are provided.
- User tracks progress until resolution.
src/
├── app/
│ ├── dashboard/
│ ├── report/
│ ├── profile/
│ └── auth/
├── components/
├── hooks/
├── lib/
├── services/
└── types/- AI-powered complaint categorization
- Duplicate complaint detection
- Municipal officer dashboard
- Mobile application support
- Push notifications
- Data analytics for city planning
- Multi-language support
- Government API integration
E-Swacch contributes to:
- Cleaner cities and neighborhoods
- Improved citizen participation
- Faster grievance resolution
- Enhanced transparency in governance
- Support for Digital India and Smart City initiatives
"Empowering citizens to build cleaner, smarter, and more accountable communities through digital civic engagement."
Developed as part of a civic-tech initiative focused on improving urban governance and public service accessibility.
CivicTech SmartCity DigitalIndia CleanIndia NextJS Firebase React TypeScript GIS OpenSource PublicServices CommunityImpact